How To Fix VSCAN050 - Internal error in virus scan server &1

VSCAN050 - Overview

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 050

• Message text: Internal error in virus scan server &1

What causes this issue?

Virus scan server &V1& triggered an error when processing a request.
No additional details are available here.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

Investigate the log file for virus scan server &V1&. For virus scan
servers that are started using the application server, you can view
this in transaction ST11 under the name dev_&V1&.trc.

Error message extract from SAP system. Copyright SAP SE.

VSCAN050 - Details

• The SAP error message VSCAN050, which indicates an "Internal error in virus scan server &1," typically arises when there is an issue with the virus scan interface in the SAP system. This error can occur due to various reasons, including configuration issues, communication problems between the SAP system and the virus scan server, or issues with the virus scan server itself.
  Causes:
  
  
  Configuration Issues: Incorrect settings in the virus scan configuration can lead to communication failures.
  Server Unavailability: The virus scan server may be down or not reachable from the SAP system.
  Network Issues: Network problems can prevent the SAP system from communicating with the virus scan server.
  Version Compatibility: Incompatibility between the SAP system and the virus scan server version.
  Resource Limitations: The virus scan server may be overloaded or running out of resources (e.g., memory, CPU).
  Permissions: Insufficient permissions for the SAP system to access the virus scan server.
  
  Solutions:
  
  Check Configuration: Verify the configuration settings for