How To Fix VSCAN040 - Error in parameters for virus scan server &1

SAP Error Message - Details

• Message type: E = Error

• Message class: VSCAN - Virus Scan Interface

• Message number: 040

• Message text: Error in parameters for virus scan server &1

What causes this issue?

An unsupported parameter or invalid parameter value was used when
calling virus scan server &V1&.
Parameters are taken either from the scanner group assigned to the
virus scan server or from a virus scan profile.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the parameters that are entered in the scanner group and the
virus scan profile.

Procedure for System Administrators

Check the trace for virus scan server &V1& to see if it contains any
additional information.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSCAN040 - Error in parameters for virus scan server &1 ?

  The SAP error message VSCAN040 indicates that there is an issue with the parameters being passed to the virus scan server. This error typically occurs when the SAP system is trying to communicate with the virus scan interface (VSI) but encounters a problem with the configuration or the parameters being used.
  Causes:
  
  Incorrect Configuration: The virus scan server may not be configured correctly in the SAP system. This includes incorrect hostnames, ports, or other connection parameters.
  Network Issues: There may be network connectivity issues between the SAP system and the virus scan server.
  Server Unavailability: The virus scan server may be down or not running.
  Parameter Mismatch: The parameters being sent to the virus scan server may not match the expected format or values.
  Authorization Issues: The user or service account used to connect to the virus scan server may not have the necessary permissions.
  
  Solutions:
  
  
  Check Configuration:
  
  Go to the transaction code RSCONN01 in SAP to check the configuration of the virus scan server.
  Ensure that the hostname, port, and other parameters are correctly set.
  
  
  
  Test Connectivity:
  
  Use tools like ping or telnet to check if the SAP system can reach the virus scan server.
  Ensure that there are no firewall rules blocking the connection.
  
  
  
  Verify Server Status:
  
  Check if the virus scan server is running and operational. Restart the server if necessary.
  
  
  
  Review Parameters:
  
  Check the parameters being sent to the virus scan server. Ensure they are in the correct format and contain valid values.
  
  
  
  Check Authorizations:
  
  Ensure that the user or service account has the necessary permissions to access the virus scan server.
  
  
  
  Review Logs:
  
  Check the SAP system logs (transaction SM21) and the virus scan server logs for any additional error messages that could provide more context.
  
  
  
  Update SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error or provide updates to the virus scan interface.
  
  
  
  Related Information:
  
  Virus Scan Interface (VSI): This is a component in SAP that allows the system to scan files for viruses before they are processed.
  SAP Basis: The configuration and maintenance of the virus scan server typically fall under the responsibilities of the SAP Basis team.
  Documentation: Refer to the official SAP documentation for the virus scan interface for detailed configuration steps and troubleshooting guidelines.
  
  If the issue persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.