Stop googling SAP errors. Use our Free Essentials plan instead - no credit card needed. Start Now

Close

How To Fix VSB404 - Passive billing document total - Quantity &1, Value &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VSB - Self-Billing Procedure Messages

  • Message number: 404

  • Message text: Passive billing document total - Quantity &1, Value &2

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VSB404 - Passive billing document total - Quantity &1, Value &2 ?

    The SAP error message VSB404, which states "Passive billing document total - Quantity &1, Value &2," typically occurs in the context of billing documents in SAP, particularly when there is a mismatch or inconsistency in the billing data. This error is often related to the billing process in SAP SD (Sales and Distribution) or related modules.

    Cause:

    1. Data Inconsistency: The error usually indicates that there is a discrepancy between the quantities and values in the billing document and the corresponding sales order or delivery document.
    2. Incorrect Configuration: There may be issues with the configuration of billing types or pricing procedures that lead to incorrect calculations.
    3. Incomplete Data: Missing or incomplete data in the billing document can also trigger this error.
    4. Document Flow Issues: If the document flow is not properly maintained (e.g., if a delivery is not fully processed), it can lead to inconsistencies.

    Solution:

    1. Check Document Flow: Verify the document flow for the sales order, delivery, and billing document. Ensure that all related documents are correctly processed and that there are no missing links.
    2. Review Billing Document: Examine the billing document for any discrepancies in quantities and values. Ensure that the billing document reflects the correct amounts based on the sales order or delivery.
    3. Recalculate Pricing: If there are pricing issues, you may need to recalculate the pricing in the billing document. This can often be done by reprocessing the billing document or using the pricing condition records.
    4. Check Configuration: Review the configuration settings for billing types and pricing procedures in the SAP system. Ensure that they are set up correctly and that there are no conflicts.
    5. Consult SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error. SAP frequently releases updates that can resolve known issues.
    6. Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require assistance from a technical consultant.

    Related Information:

    • Transaction Codes: You may use transaction codes like VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to review and manage billing documents.
    • SAP Help Documentation: Refer to the SAP Help Portal for detailed documentation on billing processes and error handling.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    If the problem continues after trying the above solutions, it may be beneficial to involve your SAP support team or a consultant with expertise in SAP SD and billing processes.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker