How To Fix VSB324 - Processing step was restarted

SAP Error Message - Details

• Message type: E = Error

• Message class: VSB - Self-Billing Procedure Messages

• Message number: 324

• Message text: Processing step was restarted

What causes this issue?

The processing step for transferring &V1& could not be completely
processed. Through method
<DS:IO.IF_EX_BADI_SBWAP CHECK_MAINSTEP_RESUBMIT>
Check restart of processing step</> for the Business Add-In <LS>Credit
memo process with automatic postings</> (BADI_SBWAP) however, the system
determined that an automatic restart of the processeing step would be
useful at a later time as the reason why the process was not completed
is only temporary, for example, transfer was blocked.
The processing step has been rescheduled for: &V2& &V3&.

System Response

Normally the processing step is interrupted if it cannot be completely
processed. It the above-mentioned BAdI decides that the processing step
should be restarted, the processing step ends without termination with
the available information.
At the same time, a new scheduling of the processing step takes place.
Unlike the initial scheduling of the processing step, the new starting
time is not entered as the starting time in the transfer.

How to fix this error?

Wait until the restarted processing step has finished.
If necessary, you can make sure that the reason for preventing
completion of the processing step no longer exists when the restart
takes place.
If the reason for preventing completion was a transfer block, for
example, then you have to ensure that the transfer is no longer blocked
at the time of the restart.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSB324 - Processing step was restarted ?

  The SAP error message VSB324, which states "Processing step was restarted," typically occurs in the context of the SAP system's batch processing or during the execution of a specific transaction. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  System Timeout: The processing step may have taken too long, leading to a timeout and subsequent restart.
  Lock Issues: If the system encounters a lock on a required resource, it may restart the processing step.
  Data Inconsistencies: Inconsistent or invalid data can cause the processing to fail and restart.
  Configuration Issues: Incorrect configuration settings in the relevant modules can lead to processing errors.
  User Intervention: Manual intervention or user actions during processing can also trigger a restart.
  System Errors: General system errors or failures in the underlying infrastructure can lead to this message.
  
  Solutions:
  
  Check Logs: Review the application logs (transaction SLG1) and system logs (transaction SM21) for more detailed error messages that can provide insights into the cause of the restart.
  Increase Timeout Settings: If the issue is related to timeouts, consider increasing the timeout settings for the relevant processes.
  Resolve Lock Issues: Use transaction SM12 to check for and resolve any lock entries that may be causing the issue.
  Data Validation: Ensure that the data being processed is valid and consistent. Check for any data integrity issues.
  Review Configuration: Verify the configuration settings in the relevant modules to ensure they are set up correctly.
  Re-run the Process: Sometimes, simply re-running the process can resolve transient issues.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and SLG1 (Application Log) to help diagnose the issue.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to the specific module or process where the error occurred for additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the VSB324 error and implement a suitable solution.