How To Fix VSB321 - Delivery &1 has been billed with several billing documents

SAP Error Message - Details

• Message type: E = Error

• Message class: VSB - Self-Billing Procedure Messages

• Message number: 321

• Message text: Delivery &1 has been billed with several billing documents

What causes this issue?

Displayed delivery &V1& has been billed with several billing documents:
&V2&
&V3&
&V4&
The self-billing procedure only supports deliveries for which the
initial billing document is the same for all items.

System Response

This delivery cannot be further processed.

How to fix this error?

Deactivate the delivery, and manually process the self-billing document
or the part of it that concerns the delivery.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSB321 - Delivery &1 has been billed with several billing documents ?

  The SAP error message VSB321 indicates that a delivery has been billed with multiple billing documents. This typically occurs in the context of sales and distribution (SD) when a delivery is associated with more than one billing document, which can lead to inconsistencies in billing and inventory management.
  Cause:
  
  
  Multiple Billing Documents: The primary cause of this error is that the same delivery has been referenced in more than one billing document. This can happen if:
  
  The delivery was mistakenly processed multiple times.
  There are multiple billing types or conditions that led to the creation of separate billing documents for the same delivery.
  A user manually created multiple invoices for the same delivery.
  
  
  
  System Configuration: Sometimes, the system configuration or customizations may allow for multiple billing documents to be created for a single delivery, which can lead to this error.
  
  
  Solution:
  
  
  Check Billing Documents: Review the billing documents associated with the delivery. You can do this by:
  
  Using transaction codes like VF03 (Display Billing Document) to check the details of the billing documents.
  Using transaction VL03N (Display Outbound Delivery) to see the delivery details and associated billing documents.
  
  
  
  Identify Duplicates: Identify if there are duplicate billing documents for the same delivery. If duplicates exist, determine which one is valid and which one should be canceled.
  
  
  Cancel Duplicate Billing Documents: If you find that there are unnecessary or incorrect billing documents, you can cancel them using transaction VF02 (Change Billing Document) or VF11 (Cancel Billing Document).
  
  
  Adjust Configuration: If this issue occurs frequently, consider reviewing the configuration settings in the SAP system to prevent multiple billing documents from being created for the same delivery. This may involve checking the billing type settings and ensuring that the system is set up to handle billing correctly.
  
  
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific guidance related to your system configuration and business processes.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VF03: Display Billing Document
  VF02: Change Billing Document
  VF11: Cancel Billing Document
  VL03N: Display Outbound Delivery
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  
  
  User Training: Ensure that users involved in the billing process are trained to avoid creating multiple billing documents for the same delivery.
  
  
  By following these steps, you should be able to resolve the VSB321 error and prevent it from occurring in the future.