How To Fix VSB301 - An automatically deactivated record cannot be manually activated

SAP Error Message - Details

• Message type: E = Error

• Message class: VSB - Self-Billing Procedure Messages

• Message number: 301

• Message text: An automatically deactivated record cannot be manually activated

What causes this issue?

The data record has been automatically deactivated by the system and can
no longer be activated manually.

System Response

The data record can no longer be applied in the processing step.

How to fix this error?

The following options currently exist as to why the data record was
automatically deactivated by the system:
If the value '007' was set in the IDoc in the segment/field
E1EDK01-ACTION, the system assumes that this is an example of "unvalued
goods receipt"; the data is provided to you for information purposes
only. In the mapping recommendations between the EDI subsystem and the
IDoc interface, in the case of VDA 4908, the system assumes that the
above-mentioned ACTION field in the IDoc is set to '007' in the case of
record type 822, field 14 and contents value "2".
In the IDoc an unfeasible combination of the ACTION code (header and
item level) is used. This is an example of the IDoc fields
E1EDK01-ACTION and E1EDP01-ACTION. An unfeasible combination is, for
example 005 / 092-099.
It is possible that a user exit is used with the help of which the value
of E1EDK01-ACTION can also be set to '007' in other cases. In this case
you have to contact your system administrator as to why the record was
deactivated.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSB301 - An automatically deactivated record cannot be manually activated ?

  The SAP error message VSB301 indicates that a record has been automatically deactivated and cannot be manually activated. This typically occurs in the context of the SAP system's handling of master data, such as customer or vendor records, where certain conditions lead to the automatic deactivation of a record.
  Cause:
  The primary causes for this error message include:
  
  
  Automatic Deactivation: The record in question has been automatically deactivated due to specific business rules or conditions defined in the system. This could be due to inactivity, compliance issues, or other criteria set by the organization.
  
  
  Data Integrity Rules: The system may have rules in place that prevent manual reactivation of records that have been deactivated automatically to maintain data integrity and compliance.
  
  
  Status Management: The record may be in a status that does not allow for manual activation. For example, if the record is part of a process that requires it to remain inactive until certain conditions are met.
  
  
  Solution:
  To resolve the VSB301 error, consider the following steps:
  
  
  Check the Record Status: Review the status of the record in question. You may need to check the logs or the history of the record to understand why it was deactivated.
  
  
  Review Configuration Settings: Consult with your SAP administrator or functional consultant to review the configuration settings related to the automatic deactivation of records. There may be specific settings that dictate when and how records are deactivated.
  
  
  Reactivate via Appropriate Process: If the record needs to be reactivated, it may require going through a specific process or approval workflow rather than manual activation. This could involve updating certain fields or obtaining necessary approvals.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling deactivated records in your version of SAP.
  
  
  Contact SAP Support: If the issue persists and you cannot determine the cause or solution, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you view or manage the records in question (e.g., transaction codes for master data management).
  User Roles and Permissions: Ensure that you have the necessary permissions to view and manage the records. Sometimes, restrictions based on user roles can lead to such errors.
  Audit Logs: Check audit logs or change logs to see if there were any recent changes made to the record that could have triggered the automatic deactivation.
  
  By following these steps, you should be able to identify the cause of the VSB301 error and take appropriate action to resolve it.