How To Fix VSB300 - Record is already active

SAP Error Message - Details

• Message type: E = Error

• Message class: VSB - Self-Billing Procedure Messages

• Message number: 300

• Message text: Record is already active

What causes this issue?

You have tried to activate a record from the verification step that is
already activated.

System Response

This function no longer needs to be carried out for this record.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VSB300 - Record is already active ?

  The SAP error message VSB300, which states "Record is already active," typically occurs in the context of managing sales documents, such as sales orders or quotations. This error indicates that the system is trying to process a record that is already in an active state, which can happen for various reasons.
  Causes:
  
  Duplicate Processing: The record you are trying to process (e.g., change, delete, or create) is already being processed or is currently active in the system.
  Session Issues: If multiple sessions are open, one session may have locked the record while another session is trying to access it.
  Incomplete Transactions: If a previous transaction involving the same record was not completed properly, it may leave the record in an active state.
  User Lock: The record may be locked by another user or process, preventing you from making changes.
  
  Solutions:
  
  Check Active Sessions: Ensure that no other sessions are currently processing the same record. If you find an active session, either wait for it to complete or close it if you have the necessary permissions.
  Transaction Completion: Make sure that any previous transactions involving the record have been completed. If a transaction was interrupted, you may need to resolve that first.
  Unlock the Record: If you have the necessary permissions, you can unlock the record using transaction codes like SM12 (to view and delete locks) or SM21 (to check system logs for issues).
  Review User Locks: Check if the record is locked by another user. You can use transaction SU01 to check user locks or SM12 to see if the record is locked and by whom.
  Consult with IT Support: If you are unable to resolve the issue, it may be necessary to consult with your SAP Basis or IT support team for further investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VA03 (Display Sales Order), SM12 (Display and Delete Locks), and SM21 (System Log).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address your situation.
  Documentation: Review SAP documentation or help files related to sales order processing and error handling for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the VSB300 error and take appropriate action to resolve it.