How To Fix VS000 - ******** Customer-material info. messages ********

SAP Error Message - Details

• Message type: E = Error

• Message class: VS - SD Master data

• Message number: 000

• Message text: ******** Customer-material info. messages ********

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message VS000 - ******** Customer-material info. messages ******** ?

  The SAP error message "VS000" related to "Customer-material info. messages" typically indicates an issue with the customer-material information records in the SAP system. This error can occur in various scenarios, such as during sales order processing, delivery, or when creating a sales document.
  Cause:
  
  Missing Customer-Material Info Record: The most common cause is that there is no customer-material info record for the specific combination of customer and material.
  Incorrect Data: The data entered may not match any existing records, or there may be discrepancies in the customer or material master data.
  Data Inconsistency: There may be inconsistencies in the data between the customer master, material master, or the info record itself.
  Authorization Issues: The user may not have the necessary authorizations to access the customer-material info records.
  
  Solution:
  
  
  Create or Update Customer-Material Info Record:
  
  Navigate to the transaction code VD51 (for creating) or VD52 (for changing) to create or update the customer-material info record.
  Ensure that the correct customer and material combination is entered.
  
  
  
  Check Existing Records:
  
  Use transaction code VD03 to display existing customer-material info records and verify if the required record exists.
  If it does not exist, create it as needed.
  
  
  
  Verify Master Data:
  
  Check the customer master data (transaction code XD03) and material master data (transaction code MM03) for any inconsistencies or missing information.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify customer-material info records.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or consult with your SAP support team for any specific configurations or settings that may be affecting the customer-material info records.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VD51: Create Customer-Material Info Record
  VD52: Change Customer-Material Info Record
  VD03: Display Customer-Material Info Record
  XD03: Display Customer Master
  MM03: Display Material Master
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  
  User Training: Ensure that users are trained on how to manage customer-material info records effectively to prevent this error from occurring in the future.
  
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team for further investigation.