How To Fix VR558 - No customer entered

SAP Error Message - Details

• Message type: E = Error

• Message class: VR - Output for SD Reporting

• Message number: 558

• Message text: No customer entered

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VR558 - No customer entered ?

  SAP Error Message:
  
  VR558 - No customer entered
  
  Cause:
  The error message VR558 - No customer entered occurs when a transaction or process in SAP requires a customer number (such as in sales order processing, billing, or delivery creation), but the customer field is left blank or not properly populated. Essentially, the system expects a valid customer master record to be specified, but it is missing.
  This can happen in scenarios like:
  
  Creating a sales document without specifying a sold-to party or ship-to party.
  Billing or delivery documents where the customer data is mandatory but not entered.
  Master data or configuration issues where the customer field is not defaulted or passed correctly.
  
  
  Solution:
  
  
  Enter a valid customer number:
  
  Ensure that the customer field (sold-to party, ship-to party, or payer) is filled with a valid customer master number.
  
  
  Check master data:
  
  Verify that the customer master record exists and is active in the system (transaction codes like XD03 or VD03 to display customer master).
  
  
  Review the document flow:
  
  If the error occurs during document creation (sales order, delivery, billing), check the preceding documents to ensure the customer data is correctly maintained and passed.
  
  
  Check user input and screen fields:
  
  Sometimes, the field might be hidden or defaulted incorrectly due to customizations or user exits. Make sure the customer field is visible and mandatory fields are filled.
  
  
  Debug or check configuration:
  
  If the error persists despite entering a customer, debugging or checking the relevant user exits, BADIs, or configuration might be necessary to see why the customer data is not recognized.
  
  
  
  Related Information:
  
  
  Transaction codes:  
  
  Sales order: VA01  
  Delivery: VL01N  
  Billing: VF01  
  Customer master display: XD03, VD03
  
  
  
  SAP Notes:
  
  Search SAP Service Marketplace or SAP Support Portal for notes related to VR558 for specific patches or known issues.
  
  
  Common modules involved:  
  
  SD (Sales and Distribution)  
  FI (Financial Accounting) for billing documents  
  MM (Materials Management) if related to vendor/customer integration
  
  
  
  
  Summary:
  VR558 - No customer entered means the system expects a customer number but none was provided. The fix is to ensure a valid customer is entered in the required field before proceeding with the transaction. Check master data, document flow, and configuration if the problem persists.