How To Fix VPKGUI028 - This WBS element has been created using the Create Customer Project app

SAP Error Message - Details

• Message type: E = Error

• Message class: VPKGUI - Sales Pricing, Interface

• Message number: 028

• Message text: This WBS element has been created using the Create Customer Project app

What causes this issue?

You have entered WBS element created using the Create Customer Project
app

System Response

Processing stopped.

How to fix this error?

You can search the required sales order using WBS element(s) created
using the Plan Customer Project app.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VPKGUI028 - This WBS element has been created using the Create Customer Project app ?

  Certainly! Here's a detailed explanation for the SAP error message VPKGUI028: "This WBS element has been created using the Create Customer Project app":
  
  Error Message
  VPKGUI028
  
  This WBS element has been created using the Create Customer Project app.
  
  Cause
  This message typically appears when you try to perform certain operations on a WBS (Work Breakdown Structure) element that was created using the "Create Customer Project" app in SAP S/4HANA or SAP Cloud for Customer Projects. The "Create Customer Project" app is designed to create WBS elements linked to customer projects with specific attributes and controls.
  The system restricts some changes or operations on these WBS elements because they are managed differently compared to standard WBS elements created via traditional project system transactions (like CJ20N). This is to ensure data consistency and integrity between customer projects and the project system.
  
  When does this occur?
  
  When you try to edit or change a WBS element created via the "Create Customer Project" app using standard project system transactions or tools.
  When you attempt to perform operations that are not allowed on customer project WBS elements, such as certain status changes, deletions, or structural modifications.
  When integrating or interfacing with other modules or custom programs that do not recognize the special nature of these WBS elements.
  
  
  Solution / How to resolve
  
  
  Use the Correct App or Interface:
  
  Since the WBS element was created using the "Create Customer Project" app, you should use the same app or the corresponding customer project management apps to make changes or updates. Avoid using traditional project system transactions like CJ20N for these WBS elements.
  
  
  Check Authorizations and Roles:
  
  Ensure that you have the appropriate roles and authorizations to manage customer projects and their WBS elements via the Fiori apps.
  
  
  Consult Project System and Customer Project Integration:
  
  If you need to perform operations not supported by the "Create Customer Project" app, consult your SAP project system or customer project integration team. They may provide guidance or custom solutions.
  
  
  Avoid Direct Database Changes:
  
  Do not attempt to change these WBS elements directly in the database or via unsupported tools, as this can cause inconsistencies.
  
  
  SAP Notes and Documentation:
  
  Check for any SAP Notes related to VPKGUI028 or customer project WBS elements for updates or patches.
  
  
  
  Related Information
  
  
  "Create Customer Project" app:
  
  This is a Fiori app in SAP S/4HANA designed to create and manage customer projects, which are linked to sales orders and customer contracts.
  
  
  Customer Project vs. Internal Project:
  
  Customer projects are typically linked to external customers and have different lifecycle and integration points compared to internal projects.
  
  
  Project System (PS) Integration:
  
  The WBS elements created via the customer project apps are integrated with the project system but have additional controls and restrictions.
  
  
  SAP Help Portal:
  
  Refer to SAP Help documentation on Customer Projects and Project System integration for detailed guidance.
  
  
  
  Summary
  
  
  
  Aspect
  Details
  
  
  
  
  Error
  VPKGUI028: This WBS element has been created using the Create Customer Project app
  
  
  Cause
  Attempting to modify a customer project WBS element via unsupported transactions/tools
  
  
  Solution
  Use the "Create Customer Project" app or related Fiori apps to manage these WBS elements
  
  
  Additional
  Check authorizations, SAP Notes, and avoid direct changes outside supported apps
  
  
  
  
  If you provide more context on what operation you were trying to perform when this error occurred, I can help with more specific guidance.