How To Fix VP237 - Credit limit customer differs from credit limit customer in header

SAP Error Message - Details

• Message type: E = Error

• Message class: VP - Vertriebsbelegpartner

• Message number: 237

• Message text: Credit limit customer differs from credit limit customer in header

What causes this issue?

If the document contains more than one payer, then they must be in one
common credit management account.

System Response

How to fix this error?

Maintain the credit master data for the relevant payer (reference).

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message VP237 - Credit limit customer differs from credit limit customer in header ?

  SAP Error Message:
  
  VP237 - Credit limit customer differs from credit limit customer in header
  
  Cause:
  This error occurs during sales order processing when the credit limit customer assigned at the item level differs from the credit limit customer specified in the sales order header. In SAP SD (Sales and Distribution), the credit limit check is performed based on the credit control area and the credit limit customer. If the credit limit customer at the item level (e.g., the sold-to party or ship-to party) does not match the credit limit customer in the header, the system raises this inconsistency error.
  
  Explanation:
  
  Credit limit customer in header: This is the customer whose credit limit is checked for the entire sales order.
  Credit limit customer in item: Each item can have a different sold-to party or ship-to party, which might have a different credit limit customer assigned.
  The system expects these to be consistent to perform a proper credit check.
  
  
  Solution:
  
  
  Check Customer Master Data:
  
  Verify the credit control area and credit limit customer assigned in the customer master (transaction FD32 or XD02).
  Ensure that the credit limit customer assigned to the sold-to party (header) and the ship-to party or other parties (items) are consistent.
  
  
  
  Sales Order Data:
  
  Review the sales order header and item data.
  Make sure the credit limit customer in the header matches the credit limit customer for all items.
  
  
  
  Adjust Credit Limit Customer:
  
  If the business process requires different credit limit customers for header and items, consider adjusting the configuration or master data accordingly.
  Alternatively, align the credit limit customer in the item level to match the header.
  
  
  
  Configuration Check:
  
  Check the credit management configuration in transaction OB45 or SPRO under Credit Management settings.
  Verify if the system is set to allow different credit limit customers or if it enforces uniformity.
  
  
  
  Recreate or Correct Sales Order:
  
  If the sales order was created with inconsistent data, correct the customer assignments or recreate the order with consistent credit limit customers.
  
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  FD32 - Change Credit Management Data for Customer
  XD02 - Change Customer Master (Sales Area)
  VA01 / VA02 - Create/Change Sales Order
  OB45 - Define Credit Control Area
  
  
  
  SAP Notes:
  
  Check for any SAP Notes related to VP237 for specific patches or updates.
  
  
  
  Credit Management:
  
  The credit limit customer is crucial in SAP Credit Management (FI-AR-CR).
  The credit check is performed based on the credit control area and credit limit customer.
  
  
  
  
  Summary:
  The VP237 error indicates a mismatch between the credit limit customer in the sales order header and the item level. To resolve it, ensure that the credit limit customer assigned in the customer master and sales order is consistent across header and items. Adjust master data or sales order data accordingly to fix the inconsistency.