How To Fix VP178 - Contact person &1 is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: VP - Vertriebsbelegpartner

• Message number: 178

• Message text: Contact person &1 is blocked

What causes this issue?

You want to create or change data for contact person &V1&. The data
related to contact person &V1& may include personal data and is blocked.

System Response

The system does not display any data related to contact person &V1& to
protect personal data.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VP178 - Contact person &1 is blocked ?

  SAP Error Message:
  
  VP178 Contact person &1 is blocked
  
  Cause:
  This error occurs when you try to use or assign a contact person in a business transaction (e.g., sales order, customer master, etc.), but the contact person is marked as blocked in the system. The block status prevents the contact person from being used in documents or processes.
  
  Explanation:
  
  Contact persons in SAP are maintained in the customer master or business partner master.
  Each contact person can be blocked individually (e.g., due to leaving the company, incorrect data, or other reasons).
  When a blocked contact person is referenced in a transaction, SAP throws the VP178 error to prevent usage of invalid or inactive contacts.
  
  
  How to Check:
  
  Go to the transaction where contact persons are maintained, for example:
  
  XD03 (Display Customer Master) ? Contact Persons tab
  BP (Business Partner) ? Contact Persons section
  
  
  Find the contact person with the number mentioned in the error message (&1).
  Check if the contact person is marked as blocked.
  
  
  Solution:
  
  Unblock the contact person if they should be active and used in transactions:
  
  In the customer master or business partner transaction, remove the block flag for the contact person.
  
  
  Use a different contact person who is not blocked.
  If the contact person is blocked intentionally (e.g., no longer valid), update the transaction or master data to reference a valid contact person.
  
  
  Steps to unblock a contact person (example in customer master):
  
  Execute transaction XD02 (Change Customer Master).
  Enter the customer number and go to the Contact Persons tab.
  Select the contact person &1.
  Remove the block indicator (if present).
  Save the changes.
  
  
  Additional Information:
  
  Blocking a contact person is a way to maintain data integrity and avoid using outdated or invalid contacts.
  The block can be set manually or via mass changes or data cleansing processes.
  Always verify with business users before unblocking a contact person to ensure data correctness.
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Contact person &1 is blocked in SAP.
  
  
  Effect
  Cannot use the blocked contact person in transactions.
  
  
  Solution
  Unblock the contact person or use a different one.
  
  
  Transaction to check/change
  XD02/XD03 (Customer Master), BP (Business Partner)
  
  
  
  
  If you need further help, please provide the transaction or process where the error occurs, and I can guide you more specifically.