How To Fix VP177 - Customer &1 is blocked

SAP Error Message - Details

• Message type: E = Error

• Message class: VP - Vertriebsbelegpartner

• Message number: 177

• Message text: Customer &1 is blocked

What causes this issue?

You want to create or change data for customer &V1&. The data related to
customer &V1& may include personal data and is blocked.

System Response

The system does not display any data related to customer &V1& to protect
personal data. You cannot create or change data for this customer.

How to fix this error?

If you are sure that you want to create or change data for customer &V1&
, use transaction BUP_REQ_UNBLK to request unblocking.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VP177 - Customer &1 is blocked ?

  SAP Error Message:
  
  VP177 Customer &1 is blocked
  
  Cause:
  This error occurs when you try to create or process a sales document (like a sales order, delivery, billing document) for a customer who is blocked in the system. The customer master record has a block indicator set, which prevents further processing for that customer.
  The block can be at different levels, such as:
  
  Sales area block (sales organization, distribution channel, division)
  Company code block
  Credit block
  Other custom blocks depending on configuration
  
  
  Explanation:
  The system checks the customer master data during sales document processing. If the customer is flagged as blocked for sales or billing, the system issues this message to prevent further processing.
  
  How to Check and Resolve:
  
  
  Check Customer Master Block Status:
  
  Use transaction XD05 (Display Customer Block) or VD05 (Display Customer Sales Area Data).
  Alternatively, use XD03 (Display Customer) and navigate to the Sales Area Data tab.
  Check the following fields:
  
  Sales Block (Sales area level)
  Company Code Block
  Credit Block (in Credit Management)
  
  
  
  
  
  Remove the Block:
  
  If you have authorization, use XD06 (Change Customer Block) or VD06 to remove the block.
  Remove the block at the appropriate level (sales area, company code, credit).
  Save the changes.
  
  
  
  Credit Management Check:
  
  Sometimes the block is due to credit issues.
  Check transaction FD32 (Change Customer Credit Management) to see if the customer is blocked due to credit limit exceeded.
  If so, coordinate with credit control to release the block.
  
  
  
  Custom Blocks:
  
  Some organizations implement custom blocks via user exits or enhancements.
  Check with your SAP functional consultant or developer if the block is not visible in standard fields.
  
  
  
  
  Related Information:
  
  Message Class: VP (Sales)
  Transaction Codes:
  
  XD03 - Display Customer
  XD05 - Display Customer Block
  XD06 - Change Customer Block
  VD03 - Display Customer (Sales Area)
  VD05 - Display Customer Block (Sales Area)
  VD06 - Change Customer Block (Sales Area)
  FD32 - Change Customer Credit Management
  
  
  Tables:
  
  KNA1 - General Customer Data
  KNVV - Customer Sales Data
  KNVP - Customer Partner Functions
  KNKK - Customer Credit Management Data
  
  
  
  
  Summary:
  
  
  
  Aspect
  Details
  
  
  
  
  Cause
  Customer is blocked in master data (sales area, company code, or credit block)
  
  
  Effect
  Sales document processing is stopped with message VP177
  
  
  Solution
  Remove the block in customer master data using XD06/VD06 or release credit block in FD32
  
  
  Check
  Customer master data, credit management status
  
  
  
  
  If you need further assistance, please provide the transaction you are using and the customer number to guide you more specifically.