How To Fix VN093 - The mail text cannot be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: VN - Nachrichtensteuerung

• Message number: 093

• Message text: The mail text cannot be saved

What causes this issue?

You cannot save the mail text. Possible reasons are:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Invalid characters in the mail partner name (?,? or ?*?)
Invalid characters in the mail text
Invalid language

System Response

How to fix this error?

Please check your entries.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VN093 - The mail text cannot be saved ?

  Certainly! Here's detailed information about the SAP error message VN093 - The mail text cannot be saved:
  
  Error Message
  VN093 - The mail text cannot be saved
  
  Cause
  This error typically occurs when SAP is unable to save the mail text during the processing of a vendor invoice or related document. The reasons can include:
  
  Authorization issues: The user or the background job does not have sufficient authorization to save or update the mail text.
  Database or table lock: The table or record where the mail text is stored is locked by another process.
  Inconsistent or missing data: Required fields or data for the mail text are missing or inconsistent.
  Configuration issues: Incorrect or incomplete configuration in the mail text management or related customizing.
  Buffer or memory issues: Temporary buffer overflow or memory problems during the save operation.
  Transport or system inconsistencies: If the system is in an inconsistent state due to transport or patch issues.
  
  
  Solution / Troubleshooting Steps
  
  
  Check Authorizations:
  
  Verify that the user or the background job has the necessary authorizations to create or change mail texts.
  Relevant authorization objects might include S_TEXT or specific mail-related authorizations.
  
  
  
  Check for Table Locks:
  
  Use transaction SM12 to check if the relevant tables (e.g., mail text tables like STXH, STXL) are locked.
  If locked, investigate the locking program and release the lock if appropriate.
  
  
  
  Verify Mail Text Data:
  
  Ensure that all mandatory fields for the mail text are correctly filled.
  Check the mail text format and length to ensure it complies with system limits.
  
  
  
  Review Configuration:
  
  Check the customizing settings related to mail text in the relevant application area (e.g., FI, MM).
  Ensure that the mail text object and ID are correctly maintained.
  
  
  
  Check System Logs and Dumps:
  
  Use transaction ST22 to check for any short dumps related to this error.
  Review system logs in SM21 for related error messages.
  
  
  
  Test in a Different Client or User:
  
  Try to reproduce the issue with a different user or client to isolate if it is user-specific or system-wide.
  
  
  
  Apply SAP Notes:
  
  Search the SAP Support Portal for notes related to VN093 or mail text saving issues.
  Apply any relevant patches or corrections.
  
  
  
  Debugging:
  
  If the problem persists, debugging the function module or program that saves the mail text can help identify the exact cause.
  Common function modules involved include SO_DOCUMENT_SEND_API1 or mail text related function modules.
  
  
  
  
  Related Information
  
  
  Mail Text Tables:
  
  STXH (Text Header)
  STXL (Text Lines)
  
  
  
  Common Transactions:
  
  SO10 - Standard Text Maintenance
  SOST - SAPconnect Send Requests
  SCOT - SAPconnect Administration
  
  
  
  Relevant SAP Notes:
  
  Check SAP Notes for known bugs or patches related to mail text saving errors.
  Example search terms: "VN093", "mail text cannot be saved", "SO10 mail text error".
  
  
  
  Authorization Objects:
  
  S_TEXT - Authorization for text objects
  S_BCS - Business Communication Services authorizations
  
  
  
  
  If you provide more context (e.g., transaction where the error occurs, system version), I can help narrow down the cause further.