How To Fix VL691 - Proof of delivery was already confirmed

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 691

• Message text: Proof of delivery was already confirmed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VL691 - Proof of delivery was already confirmed ?

  The SAP error message VL691, which states "Proof of delivery was already confirmed," typically occurs in the context of logistics and delivery processing within the SAP system. This error indicates that an attempt is being made to confirm a proof of delivery (POD) for a delivery that has already been confirmed. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Duplicate Confirmation: The most common cause of this error is that the proof of delivery for the specified delivery document has already been confirmed in the system. This can happen if the user or a process attempts to confirm the POD multiple times for the same delivery.
  System Configuration: There may be specific configurations or settings in the SAP system that enforce strict rules around POD confirmations, leading to this error if the rules are violated.
  Data Integrity Issues: There could be issues with data integrity or synchronization, especially if multiple users or systems are trying to confirm the same delivery simultaneously.
  
  Solution:
  
  Check Confirmation Status: Verify the status of the delivery in question. You can do this by checking the delivery document in the SAP system to see if it has already been confirmed. If it has, no further action is needed.
  Avoid Duplicate Actions: Ensure that users are aware of the confirmation status and avoid attempting to confirm the same POD multiple times.
  Review System Logs: Check system logs or transaction history to identify if there were any previous confirmations that might not have been properly communicated to the users.
  Consult with IT Support: If the issue persists and you believe it should not be occurring, consult with your SAP support team or IT department. They can investigate further into system configurations or potential bugs.
  Training and Documentation: Provide training for users on how to handle POD confirmations properly and ensure that there is clear documentation on the process to prevent confusion.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL02N (Change Outbound Delivery) or VL03N (Display Outbound Delivery) to check the status of deliveries.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to perform POD confirmations, as restrictions might lead to confusion and errors.
  
  By following these steps, you should be able to address the VL691 error effectively. If the problem continues, further investigation into the specific configuration and usage patterns in your SAP environment may be necessary.