How To Fix VL504 - Delivery block is inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 504

• Message text: Delivery block is inconsistent

What causes this issue?

The cross-system block on the delivery is inconsistent.

System Response

The change authorization for the delivery cannot be requested. The
delivery cannot be changed.

How to fix this error?

Inform your system administrator.

Procedure for System Administrators

Check the status of the CSL tokens belonging to the delivery. To do this
, call the CSL monitor using transaction <DS:TRAN.SMCL>SMCL
</> and call the following selection parameters:
Remote token manager system: ,, logical system name of own system
Remote token manager number: ,, 01
Token home system: ,, *
Object type: ,, DELIVERY
Instance ID: ,, *<delivery number>
Meaning of the token statuses:
FREE ,, Token owned by local system
MOVD ,, Token owned by partner system
REFD ,, Waiting for confirmation from partner system
If the status is MOVD, you can click on the token to call the partner
system and display the status there. You can also display the status in
the partner system by entering the logical system of the partner system
in the "remote token manager system" in the initial screen.
There is an inconsistency, for example, if the status of the token is
the same in both systems.
Inform SAP support in order to determine the cause of the inconsistency
and resolve it.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VL504 - Delivery block is inconsistent ?

  The SAP error message VL504, which states "Delivery block is inconsistent," typically occurs during the delivery process in the SAP system. This error indicates that there is a mismatch or inconsistency in the delivery block settings for a particular sales order or delivery document.
  Causes of VL504 Error
  
  Inconsistent Delivery Block Settings: The delivery block may be set at different levels (e.g., sales order, delivery) and may not match, leading to inconsistencies.
  Customizing Issues: Custom settings in the SAP system may have been incorrectly configured, causing the delivery block to behave unexpectedly.
  Master Data Issues: Problems with master data, such as customer or material master records, can lead to inconsistencies in delivery blocks.
  Incomplete Data: Missing or incomplete data in the sales order or delivery document can trigger this error.
  User Exits or BAdIs: Custom code or enhancements may be affecting the delivery block logic.
  
  Solutions to VL504 Error
  
  
  Check Delivery Block Settings:
  
  Review the delivery block settings in the sales order and delivery document. Ensure that they are consistent and correctly configured.
  You can check the delivery block in the sales order by navigating to the sales order details and looking for the delivery block field.
  
  
  
  Review Customizations:
  
  If there are customizations in place, review them to ensure they are not causing the inconsistency. This may involve checking user exits or BAdIs that affect delivery processing.
  
  
  
  Verify Master Data:
  
  Check the customer and material master records for any inconsistencies or missing information that could affect the delivery block.
  
  
  
  Analyze the Document Flow:
  
  Look at the document flow for the sales order and delivery to identify any issues or inconsistencies in the related documents.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  
  Debugging:
  
  If you have access to debugging tools, you can analyze the program logic to identify where the inconsistency is occurring.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the steps you have taken to troubleshoot.
  
  
  
  Related Information
  
  Transaction Codes: You may use transaction codes like VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VA03 (Display Sales Order) to investigate the relevant documents.
  SAP Documentation: Refer to SAP Help documentation for detailed information on delivery blocks and their configuration.
  User Forums: Check SAP community forums or other user groups for discussions related to the VL504 error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the VL504 error in your SAP system.