How To Fix VL498 - Synchronization in partner system not yet complete

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 498

• Message text: Synchronization in partner system not yet complete

What causes this issue?

Changes to the deliveries have not yet been adopted by the partner
system.

System Response

The delivery cannot currently be changed.

How to fix this error?

Repeat the activity later. If this error message appears repeatedly,
inform your system administrator.

Procedure for System Administrators

A IDoc was sent to the partner system and has not been processed
successfully. Check the IDoc inbound processing in the partner system.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VL498 - Synchronization in partner system not yet complete ?

  The SAP error message VL498, which states "Synchronization in partner system not yet complete," typically occurs in the context of logistics and supply chain processes, particularly when dealing with outbound deliveries and the integration of systems (like SAP ERP and SAP EWM or other partner systems).
  Cause:
  The error usually indicates that there is a delay or issue in the synchronization process between the SAP system and a partner system (such as a warehouse management system). This can happen due to several reasons:
  
  Delayed Data Transfer: The data related to the outbound delivery has not yet been fully transferred or processed in the partner system.
  Network Issues: There may be network connectivity issues that are preventing the synchronization from completing.
  Configuration Issues: Incorrect configuration settings in the integration between the systems can lead to synchronization problems.
  System Load: High system load or performance issues in the partner system can delay the processing of synchronization requests.
  Transactional Locks: If there are locks on the relevant data in the partner system, it may prevent the synchronization from completing.
  
  Solution:
  To resolve the VL498 error, you can take the following steps:
  
  Check Synchronization Status: Verify the status of the synchronization process in the partner system. Ensure that the data has been successfully transferred and processed.
  Monitor System Logs: Look at the system logs in both the SAP system and the partner system for any error messages or warnings that could provide more context on the issue.
  Network Connectivity: Ensure that there are no network issues affecting the communication between the systems. Check for any firewalls or network configurations that might be blocking the data transfer.
  Review Configuration: Check the configuration settings for the integration between the SAP system and the partner system. Ensure that all necessary settings are correctly configured.
  Retry Synchronization: If the synchronization has failed, you may need to manually trigger a retry of the synchronization process.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of your SAP system for any known issues or additional troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system-level issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SM21 (System Log), SLG1 (Application Log), or SM37 (Job Monitoring) to investigate further.
  Integration Scenarios: Understanding the specific integration scenario (e.g., SAP EWM, third-party logistics) can help in diagnosing the issue.
  SAP Notes: Check for relevant SAP Notes that might address this specific error or provide patches or updates that could resolve the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the VL498 error in your SAP environment.