How To Fix VL497 - The delivery is currently being processed by user &1 in system &2

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 497

• Message text: The delivery is currently being processed by user &1 in system &2

What causes this issue?

Delivery &3 is currently being processed by user &V1& in system &V2&.

System Response

During this time, the delivery cannot be changed.

How to fix this error?

Repeat the activity later on.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VL497 - The delivery is currently being processed by user &1 in system &2 ?

  The SAP error message VL497 indicates that a delivery document is currently being processed by another user in a different session or system. This typically occurs when multiple users are trying to access or modify the same delivery document simultaneously, leading to a lock situation.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the delivery document.
  Session Lock: The document is locked due to an ongoing transaction, which prevents other users from accessing it until the lock is released.
  System Lock: The document may be locked in a different SAP system if you are working in a distributed environment.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish processing the delivery. Once the lock is released, you can try accessing the document again.
  Identify the User: If you have the necessary authorizations, you can check which user is currently processing the document. You can use transaction code SM12 to view and manage lock entries. Look for the delivery number and see which user has it locked.
  Contact the User: If you identify the user who is processing the document, you can reach out to them to see if they can complete their task or release the lock.
  Force Release (with caution): If necessary and if you have the appropriate permissions, you can manually delete the lock entry in transaction SM12. However, this should be done with caution, as it may lead to data inconsistencies if the other user is still processing the document.
  Check for Background Jobs: Sometimes, background jobs may also lock documents. Check if there are any background processes that might be holding the lock.
  
  Related Information:
  
  Transaction Codes:
  
  SM12: To view and manage lock entries.
  SM21: To check system logs for any related issues.
  SE11: To check the data dictionary for the delivery document structure.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to view locks and manage sessions.
  System Configuration: In some cases, system configuration or performance issues may lead to prolonged locks. Consult with your SAP Basis team if this is a recurring issue.
  
  If the problem persists or if you encounter frequent lock situations, it may be worth investigating the workflow and user processes to minimize conflicts.