How To Fix VL397 - Door &1 not provided in warehouse &2

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 397

• Message text: Door &1 not provided in warehouse &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VL397 - Door &1 not provided in warehouse &2 ?

  The SAP error message VL397 ("Door &1 not provided in warehouse &2") typically occurs in the context of warehouse management and logistics when trying to process a delivery or shipment. This error indicates that the system is unable to find a specified door (loading/unloading point) for a particular warehouse.
  Cause:
  
  Missing Door Configuration: The specified door (e.g., loading dock) has not been configured in the system for the given warehouse.
  Incorrect Door Assignment: The door number provided in the transaction does not match any existing doors in the specified warehouse.
  Warehouse Management Settings: The warehouse management settings may not be properly set up to include the door in question.
  
  Solution:
  
  
  Check Door Configuration:
  
  Go to the transaction code SPRO to access the SAP Customizing Implementation Guide.
  Navigate to Logistics Execution > Warehouse Management > Master Data > Doors.
  Verify if the door number (&1) is defined for the warehouse (&2). If not, you will need to create or configure the door.
  
  
  
  Verify Door Assignment:
  
  Ensure that the door number you are trying to use is correctly assigned to the warehouse in question.
  Check if the door is active and not marked for deletion.
  
  
  
  Update Delivery/Shipment:
  
  If the door is correctly configured, ensure that the delivery or shipment document you are processing is referencing the correct door number.
  You may need to update the delivery or shipment document to use a valid door.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or user manuals for your specific SAP version to ensure that you are following the correct procedures.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and SPRO (Customizing).
  Warehouse Management: Understanding the overall warehouse management processes in SAP can help in troubleshooting similar issues.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to resolve the VL397 error and ensure that the door configuration is correctly set up in your SAP system.