How To Fix VL229 - Product selection: inconsistent Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 229

• Message text: Product selection: inconsistent Customizing

What causes this issue?

You have tried to copy an order item to the delivery, when the item in
the order was created as a result of product selection. The reason for
substitution, however, requires that this item is not to be copied, but
is to be created in the delivery nby means of a new product selection.
This is a contradiction.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

A possible reason for an unwanted transfer of the sub-item is that the
schedule line category of the respecive schedule lien is relelvant for
delivery.
If you do, however, want to transfer the sub-item from the order, you
need to set the event to 'B' in the reason for substitution.

System Response

The system gives the reason for substitution a higher value. It does not
copy the sub-item from the order, but carries out a new product
selection in the delivery.

How to fix this error?

Check in the order or in the condition record for product selection (in
the master data for Sales) to see which reason for substitution has been
used.

In Customizing for product selection, check to see which event is used
for the reason for substitution that was enployed.
Sales and Distribution -> Basic Functions -> Material determination ->
Define substitution reasons
Check in the order to see which schedule line catogory the schedule
lines of the found order items have and check in Customizing that the
schedule line category used is not relevant for delivery.
Sales and Distribution -> Sales -> Sales documents -> Schedule lines ->
Define schedule line categories
Make sure that the schedule line category is not relevant for delivery
and the event of the substitution is not 'A' at the same time.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VL229 - Product selection: inconsistent Customizing ?

  The SAP error message VL229, which states "Product selection: inconsistent Customizing," typically occurs in the context of logistics and sales processes, particularly when dealing with delivery and shipping documents. This error indicates that there is a mismatch or inconsistency in the configuration settings related to product selection in the system.
  Causes of VL229 Error
  
  
  Inconsistent Customizing Settings: The most common cause is that the customizing settings for product selection are not aligned. This can happen if certain settings have been changed or not maintained properly in the configuration.
  
  
  Missing or Incorrect Master Data: If the master data (like material master, customer master, etc.) is not set up correctly or is missing required information, it can lead to this error.
  
  
  Transport Issues: If changes have been transported from one system to another (e.g., from development to production) and the transport did not include all necessary objects, it can lead to inconsistencies.
  
  
  User Authorizations: Sometimes, the user may not have the necessary authorizations to access certain customizing settings, leading to this error.
  
  
  Solutions to VL229 Error
  
  
  Check Customizing Settings: 
  
  Go to the SPRO transaction and navigate to the relevant customizing settings for product selection. Ensure that all necessary settings are correctly configured and consistent.
  Pay special attention to the settings under Logistics Execution and Sales and Distribution.
  
  
  
  Review Master Data: 
  
  Check the relevant master data for the materials and customers involved in the transaction. Ensure that all required fields are filled out correctly and that there are no missing entries.
  
  
  
  Transport Management: 
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included in the transport request. If something is missing, you may need to re-transport the necessary objects.
  
  
  
  Authorization Check: 
  
  Ensure that the user has the necessary authorizations to access and modify the customizing settings. You may need to consult with your SAP security team to verify this.
  
  
  
  Consult SAP Notes: 
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve the issue.
  
  
  
  Debugging: 
  
  If you have access to debugging tools, you can analyze the program logic to identify where the inconsistency is occurring. This may require technical expertise.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and SPRO (Customizing).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to logistics execution and sales and distribution for best practices in customizing settings.
  
  By following these steps, you should be able to identify and resolve the cause of the VL229 error in your SAP system.