How To Fix VL229 - Product selection: inconsistent Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 229

• Message text: Product selection: inconsistent Customizing

What causes this issue?

You have tried to copy an order item to the delivery, when the item in
the order was created as a result of product selection. The reason for
substitution, however, requires that this item is not to be copied, but
is to be created in the delivery nby means of a new product selection.
This is a contradiction.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

A possible reason for an unwanted transfer of the sub-item is that the
schedule line category of the respecive schedule lien is relelvant for
delivery.
If you do, however, want to transfer the sub-item from the order, you
need to set the event to 'B' in the reason for substitution.

System Response

The system gives the reason for substitution a higher value. It does not
copy the sub-item from the order, but carries out a new product
selection in the delivery.

How to fix this error?

Check in the order or in the condition record for product selection (in
the master data for Sales) to see which reason for substitution has been
used.

In Customizing for product selection, check to see which event is used
for the reason for substitution that was enployed.
Sales and Distribution -> Basic Functions -> Material determination ->
Define substitution reasons
Check in the order to see which schedule line catogory the schedule
lines of the found order items have and check in Customizing that the
schedule line category used is not relevant for delivery.
Sales and Distribution -> Sales -> Sales documents -> Schedule lines ->
Define schedule line categories
Make sure that the schedule line category is not relevant for delivery
and the event of the substitution is not 'A' at the same time.

Error message extract from SAP system. Copyright SAP SE.