How To Fix VL228 - Action not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: VL -

• Message number: 228

• Message text: Action not possible

What causes this issue?

You cannot use the chosen function because it involves a Retail
function and the system is not configured as a Retail system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE ISR_RETAIL_TEXT

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VL228 - Action not possible ?

  The SAP error message VL228 ("Action not possible") typically occurs in the context of logistics and inventory management, particularly when dealing with delivery processing. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes of VL228 Error
  
  
  Delivery Status: The delivery document may be in a status that does not allow the requested action (e.g., the delivery is already completed, canceled, or has been fully processed).
  
  
  Document Locking: The delivery document might be locked by another user or process, preventing any changes or actions from being performed.
  
  
  Incomplete Data: Required fields or data may be missing or incomplete, which can prevent the action from being executed.
  
  
  Authorization Issues: The user may not have the necessary authorizations to perform the action on the delivery document.
  
  
  System Configuration: There may be configuration settings in the SAP system that restrict certain actions based on business rules or processes.
  
  
  Solutions to VL228 Error
  
  
  Check Delivery Status: Verify the status of the delivery document. If it is completed or canceled, you may need to create a new delivery or reverse the previous action.
  
  
  Release Document Lock: If the document is locked, check with other users or system administrators to see if the lock can be released. You can also use transaction codes like SM12 to view and manage locks.
  
  
  Complete Required Fields: Ensure that all necessary fields in the delivery document are filled out correctly. Review the document for any missing or incorrect data.
  
  
  Review Authorizations: Check the user’s authorization profile to ensure they have the necessary permissions to perform the action. If not, contact your SAP security administrator.
  
  
  Consult Configuration Settings: If the issue persists, consult with your SAP configuration team to review any settings that may be affecting the delivery processing.
  
  
  Check for System Notes: Sometimes, SAP releases notes or patches that address specific issues. Check the SAP Support Portal for any relevant notes related to the VL228 error.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL01N (Create Outbound Delivery), VL02N (Change Outbound Delivery), and VL03N (Display Outbound Delivery) to navigate delivery processes effectively.
  
  
  SAP Notes: Search for SAP Notes related to VL228 in the SAP Support Portal for any specific fixes or recommendations.
  
  
  Documentation: Review SAP documentation or user manuals related to delivery processing for additional context and troubleshooting steps.
  
  
  If the error persists after trying the above solutions, it may be beneficial to engage with your SAP support team or consult SAP's customer support for further assistance.