How To Fix VKKCPH018 - Policyholder change &1 to &2 already exists

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKCPH - Policyholder Change

• Message number: 018

• Message text: Policyholder change &1 to &2 already exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VKKCPH018 - Policyholder change &1 to &2 already exists ?

  The SAP error message VKKCPH018, which states "Policyholder change &1 to &2 already exists," typically occurs in the context of managing policyholder data in the SAP system, particularly within the SAP Insurance module (SAP FS-PM or FS-CD). This error indicates that there is an attempt to create or modify a policyholder change that already exists in the system.
  Cause:
  
  Duplicate Entry: The primary cause of this error is that there is already an existing record in the system for the policyholder change from &1 (the original policyholder) to &2 (the new policyholder). The system prevents the creation of duplicate entries to maintain data integrity.
  Data Consistency: The system checks for consistency and uniqueness of policyholder changes, and if it finds a match, it raises this error.
  
  Solution:
  
  Check Existing Records: Review the existing policyholder changes in the system to confirm if the change from &1 to &2 has already been recorded. You can do this by querying the relevant tables or using transaction codes related to policyholder management.
  Modify Existing Entry: If the change already exists and you need to make further modifications, consider updating the existing record instead of creating a new one.
  Correct Data Entry: Ensure that the data you are trying to enter is correct and does not duplicate existing entries. If you are trying to make a legitimate change, verify that the change is necessary and valid.
  Consult Documentation: Refer to SAP documentation or your organization's guidelines on handling policyholder changes to ensure compliance with business processes.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as V_TB_PPOL (for policyholder data) or V_TB_PPOLCHG (for policyholder changes) to navigate and manage policyholder information effectively.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  User Authorization: Ensure that you have the necessary authorizations to make changes to policyholder data, as lack of permissions can sometimes lead to unexpected errors.
  
  By following these steps, you should be able to identify the cause of the VKKCPH018 error and take appropriate action to resolve it.