How To Fix VKKCPH019 - Policyholder change not permitted for deposit contract &1

SAP Error Message - Details

• Message type: E = Error

• Message class: VKKCPH - Policyholder Change

• Message number: 019

• Message text: Policyholder change not permitted for deposit contract &1

What causes this issue?

You have attempted to create a policyholder change for deposit contract
&V1& . However, policyholder change is not permitted for deposit
contracts.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

To transfer post deposit contracts, use processing for contracts with
balance interest calculation. To do this, select <ZK>Account -> Process
Insurance Objects with Balance Interest Calculation</> (Transaktion
VVO1) in the Collections/Disbursements menu.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VKKCPH019 - Policyholder change not permitted for deposit contract &1 ?

  The SAP error message VKKCPH019, which states "Policyholder change not permitted for deposit contract &1," typically occurs in the context of managing insurance contracts within the SAP system, particularly when dealing with deposit contracts. This error indicates that a change to the policyholder of a deposit contract is not allowed under the current configuration or business rules.
  Cause:
  
  Contract Type Restrictions: Deposit contracts may have specific rules that prevent changes to the policyholder. This is often due to regulatory requirements or internal business policies.
  Contract Status: The status of the contract may not allow for changes. For example, if the contract is in a closed or settled state, changes may be restricted.
  Configuration Settings: The system configuration may not permit policyholder changes for certain types of contracts, especially if they are linked to specific financial products or services.
  Data Integrity Rules: There may be data integrity rules in place that prevent changes to ensure that the contract remains valid and compliant with legal or financial standards.
  
  Solution:
  
  Review Contract Type: Check the type of deposit contract and its associated rules. If policyholder changes are not allowed, you may need to consider alternative solutions, such as creating a new contract.
  Check Contract Status: Ensure that the contract is in a status that allows for changes. If it is not, you may need to take steps to change the status or consult with your SAP administrator for guidance.
  Consult Configuration Settings: Work with your SAP configuration team to review the settings related to policyholder changes for deposit contracts. If necessary, adjustments can be made to allow for such changes, but this should be done with caution and in compliance with business rules.
  Documentation and Approval: If a policyholder change is necessary, ensure that you have the proper documentation and approvals in place. This may involve obtaining consent from the current policyholder or following specific procedures outlined by your organization.
  SAP Support: If the issue persists and you believe it should be allowed, consider reaching out to SAP support for further assistance. They can provide insights based on the specific configuration of your SAP system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide guidance on handling policyholder changes for deposit contracts.
  User Documentation: Refer to the user manuals or documentation specific to your SAP implementation, as they may contain information on handling policyholder changes.
  Training: Ensure that users involved in managing insurance contracts are adequately trained on the policies and procedures related to contract management within SAP.
  
  By following these steps, you should be able to address the VKKCPH019 error and understand the underlying reasons for the restriction on policyholder changes for deposit contracts.