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How To Fix VK462 - Material & cannot be used for free goods


SAP Error Message - Details

  • Message type: E = Error

  • Message class: VK - Pflege und Bearbeitung von Konditionen

  • Message number: 462

  • Message text: Material & cannot be used for free goods

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message VK462 - Material & cannot be used for free goods ?

    The SAP error message VK462 ("Material & cannot be used for free goods") typically occurs in the context of sales and distribution (SD) when you are trying to include a material in a free goods promotion, but the system has determined that the material is not eligible for this type of promotion.

    Causes:

    1. Material Master Settings: The material may not be set up correctly in the material master. Specifically, the "Free Goods" indicator may not be activated for the material.
    2. Sales Organization Settings: The sales organization or distribution channel settings may not allow the material to be included in free goods promotions.
    3. Condition Records: There may be no valid condition records for free goods in the pricing procedure for the material.
    4. Promotion Configuration: The promotion itself may not be configured correctly to include the material in question.
    5. Material Type Restrictions: Certain material types may be restricted from being used in free goods promotions.

    Solutions:

    1. Check Material Master:

      • Go to the material master record (transaction code MM03) and check the sales views. Ensure that the "Free Goods" indicator is set correctly.
    2. Review Sales Organization Settings:

      • Check the sales organization settings for the material. Ensure that the material is allowed for the sales organization and distribution channel you are working with.
    3. Condition Records:

      • Verify that there are valid condition records for free goods in the pricing procedure. You can check this using transaction code VK11 or VK12 to create or change condition records.
    4. Promotion Configuration:

      • Review the configuration of the promotion in the system. Ensure that the material is included in the promotion and that all necessary settings are correct.
    5. Material Type:

      • Check if the material type is allowed for free goods. If not, you may need to change the material type or create a new material that is eligible.
    6. Consult Documentation:

      • Review SAP documentation or consult with your SAP support team for specific configuration settings related to free goods.

    Related Information:

    • Transaction Codes:
      • MM03: Display Material Master
      • VK11: Create Condition
      • VK12: Change Condition
      • VK31: Maintain Condition Records for Free Goods
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to free goods processing.
    • User Exits and Enhancements: If custom logic is implemented, ensure that it does not interfere with the standard processing of free goods.

    By following these steps, you should be able to identify the cause of the VK462 error and implement the necessary changes to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.

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