How To Fix VIRT015 - User Utilization

SAP Error Message - Details

• Message type: E = Error

• Message class: VIRT - Virtualization Monitoring

• Message number: 015

• Message text: User Utilization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message VIRT015 - User Utilization ?

  The SAP error message VIRT015, which pertains to "User Utilization," typically indicates that the system has reached a limit on the number of users that can be logged in or that the user session limit has been exceeded. This can occur in environments where there are restrictions on the number of concurrent user sessions or when the system is configured to limit user access for performance or licensing reasons.
  Cause:
  
  Concurrent User Limit: The system may have a defined limit on the number of concurrent users that can be logged in at the same time.
  Session Limit: The user may have reached the maximum number of sessions allowed for their user ID.
  Licensing Issues: There may be licensing restrictions that limit the number of active users.
  System Configuration: The system may be configured to restrict user access based on certain criteria, such as time of day or user roles.
  
  Solution:
  
  Check User Sessions: Verify how many sessions the user currently has open. If the user has multiple sessions, they may need to log out of some to free up space.
  Increase User Limits: If you have administrative access, consider increasing the limit on concurrent users or sessions in the system configuration settings.
  Review Licensing: Ensure that your SAP licensing allows for the number of concurrent users you are trying to support. If necessary, consult with your SAP account representative to adjust your licensing.
  System Monitoring: Use transaction codes like SM04 (User Overview) or AL08 (Global User Overview) to monitor active users and sessions. This can help identify if there are inactive sessions that can be terminated.
  User Management: If the issue persists, consider reviewing user roles and access rights to ensure that users are not exceeding their allowed sessions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to user session management.
  Documentation: Review SAP documentation regarding user management and session limits for your specific version of SAP.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to address the VIRT015 error and manage user utilization effectively within your SAP environment.