How To Fix VIRT017 - Idle

SAP Error Message - Details

• Message type: E = Error

• Message class: VIRT - Virtualization Monitoring

• Message number: 017

• Message text: Idle

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message VIRT017 - Idle ?

  The SAP error message VIRT017 Idle typically relates to issues with the SAP Virtual Machine (VM) or the SAP system's performance. This error indicates that the system is in an idle state, which can occur for various reasons, such as resource constraints, configuration issues, or system performance problems.
  Causes:
  
  Resource Constraints: The SAP system may not have enough CPU, memory, or disk resources allocated to it, leading to idle states.
  Configuration Issues: Incorrect configuration settings in the SAP system or the underlying infrastructure can lead to performance bottlenecks.
  Long-running Processes: Background jobs or processes that take too long to complete can cause the system to appear idle.
  Network Issues: Problems with network connectivity can lead to delays in communication between the SAP application and the database or other services.
  Database Locks: If there are locks on database tables, it can prevent transactions from being processed, leading to idle states.
  
  Solutions:
  
  Check Resource Allocation: Ensure that the SAP system has adequate resources (CPU, memory, disk space) allocated. You may need to increase the resources if they are insufficient.
  Review Configuration Settings: Check the configuration settings for the SAP system and the underlying infrastructure. Ensure that they are optimized for performance.
  Monitor Background Jobs: Use transaction codes like SM37 to monitor background jobs and identify any that are taking too long to complete. Investigate and resolve any issues with these jobs.
  Network Diagnostics: Perform network diagnostics to ensure that there are no connectivity issues affecting the SAP system's performance.
  Database Performance: Check for any locks or performance issues in the database. Use tools like DB02 or DBACOCKPIT to monitor database performance and resolve any locks or long-running queries.
  System Logs: Review system logs (transaction SM21) for any errors or warnings that may provide additional context for the idle state.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), ST22 (Dump Analysis), and DB02 (Database Performance).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address the VIRT017 error or provide guidance on performance tuning.
  Performance Monitoring Tools: Consider using SAP Solution Manager or other performance monitoring tools to gain insights into system performance and identify bottlenecks.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with SAP support or your system administrator for further assistance.