How To Fix VII020 - Specified delivery & does not exist (segment & no. &)

SAP Error Message - Details

• Message type: E = Error

• Message class: VII - Application Output Shipment Output Inbox

• Message number: 020

• Message text: Specified delivery & does not exist (segment & no. &)

What causes this issue?

The delivery &V1& in the IDoc you entered does not exist in the system.
the error occured in segment &V2& on (segment number &V3&).

System Response

The IDoc is not processed.

How to fix this error?

Contact your systems administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VII020 - Specified delivery & does not exist (segment & no. &) ?

  The SAP error message VII020 "Specified delivery & does not exist (segment & no. &)" typically occurs in the context of the SAP Vehicle Management System (VMS) or when dealing with delivery documents in the SAP system. This error indicates that the system is unable to find the specified delivery document or segment number that you are trying to access or process.
  Causes:
  
  Incorrect Delivery Number: The delivery number you are trying to access may be incorrect or mistyped.
  Deleted or Inactive Delivery: The delivery document may have been deleted or is no longer active in the system.
  Data Inconsistency: There may be inconsistencies in the database or issues with the data integrity that prevent the system from locating the delivery.
  Authorization Issues: The user may not have the necessary authorizations to view or process the specified delivery.
  Segment Number Issues: The segment number specified may not correspond to any existing segment in the delivery document.
  
  Solutions:
  
  Verify Delivery Number: Double-check the delivery number you are entering to ensure it is correct.
  Check Document Status: Use transaction codes like VL03N (Display Outbound Delivery) to check if the delivery exists and its current status.
  Review Segments: If applicable, check the segments associated with the delivery to ensure they are correctly defined and exist in the system.
  Data Consistency Check: Run consistency checks or reports to identify any data integrity issues in the delivery documents.
  Authorization Check: Ensure that the user has the necessary permissions to access the delivery document.
  Consult Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL03N (Display Outbound Delivery), VL02N (Change Outbound Delivery), and VL01N (Create Outbound Delivery).
  SAP Notes: Search for SAP Notes related to the error message VII020 in the SAP Support Portal for any patches or updates that may address the issue.
  Documentation: Review SAP documentation related to the Vehicle Management System or the specific module you are working with for additional insights.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.