How To Fix VHURL807 - Sending of account statement &1 triggered

SAP Error Message - Details

• Message type: E = Error

• Message class: VHURL - Messages for Returnable Packaging Account Processing

• Message number: 807

• Message text: Sending of account statement &1 triggered

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VHURL807 - Sending of account statement &1 triggered ?

  The SAP error message VHURL807 typically indicates that there is an issue related to the sending of an account statement. This message is often associated with the SAP Financial Accounting (FI) module, particularly in the context of sending account statements via email or other communication methods.
  Cause:
  The error message VHURL807 can be triggered by several factors, including:
  
  
  Configuration Issues: The system may not be properly configured to send account statements. This could involve settings related to email configuration, output types, or communication methods.
  
  
  Missing Data: Required data for generating the account statement may be missing or incomplete. This could include customer information, account details, or other relevant data.
  
  
  Authorization Issues: The user attempting to send the account statement may not have the necessary authorizations to perform this action.
  
  
  Technical Errors: There may be underlying technical issues, such as problems with the mail server, network issues, or system errors that prevent the statement from being sent.
  
  
  Solution:
  To resolve the VHURL807 error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the output type for account statements is correctly configured in the system. This includes checking the output determination procedure and ensuring that the necessary communication methods (e.g., email) are set up.
  Verify the settings in transaction code NACE for the relevant application area (e.g., FI).
  
  
  
  Verify Data:
  
  Check the account statement data to ensure that all required fields are filled out correctly. Look for any missing or incorrect information that could prevent the statement from being generated.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to send account statements. This may involve checking user roles and permissions in the system.
  
  
  
  Check Technical Settings:
  
  If the account statement is supposed to be sent via email, verify that the email configuration in SAP is correct. This includes checking the SMTP settings and ensuring that the mail server is operational.
  Look for any system logs or error messages that may provide additional context about the failure.
  
  
  
  Test Sending:
  
  After making the necessary adjustments, try to resend the account statement to see if the issue has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as NACE (Output Types), SOST (Send Requests), and SCOT (SAPconnect Administration) for troubleshooting.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to output management and account statements for best practices and configuration guidelines.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.