How To Fix VHURL806 - Account statement request has not been started (request rejected)

SAP Error Message - Details

• Message type: E = Error

• Message class: VHURL - Messages for Returnable Packaging Account Processing

• Message number: 806

• Message text: Account statement request has not been started (request rejected)

What causes this issue?

The workflow for creating and sending account statements could not be
started for account &V1&.

System Response

The processing of the IDoc is canceled.

How to fix this error?

Check the event linkages of the workflow which is to be triggered, the
global workflow settings of the system, and whether the fields of the
IDoc are filled.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VHURL806 - Account statement request has not been started (request rejected) ?

  The SAP error message VHURL806, which states "Account statement request has not been started (request rejected)," typically occurs in the context of the SAP Vehicle Management System (VMS) or related modules where account statements or requests for account information are processed.
  Causes:
  
  Configuration Issues: The system may not be properly configured to handle account statement requests. This could involve missing settings in the VMS or related modules.
  Authorization Problems: The user may not have the necessary authorizations to initiate an account statement request.
  Data Issues: There may be missing or incorrect data in the master records or transaction data that prevents the request from being processed.
  System Errors: There could be temporary system issues or bugs that are causing the request to be rejected.
  Request Parameters: The parameters provided for the account statement request may not meet the required criteria, leading to rejection.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in the SAP system related to account statements. Ensure that all necessary settings are correctly defined.
  Verify Authorizations: Ensure that the user attempting to initiate the request has the appropriate authorizations. This can be checked in the user roles and profiles.
  Data Validation: Check the relevant master data and transaction data for completeness and correctness. Ensure that all required fields are filled out and that the data is valid.
  System Logs: Review system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the rejection.
  Re-attempt the Request: After addressing any identified issues, try to re-initiate the account statement request.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of the software you are using for any known issues or patches.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SE11 (Data Dictionary), SE37 (Function Module), or SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to the error message VHURL806 in the SAP Support Portal for any specific fixes or recommendations.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.