How To Fix VHURL096 - Creation not possible; customer &1 is marked for deletion

VHURL096 - Overview

• Message type: E = Error

• Message class: VHURL - Messages for Returnable Packaging Account Processing

• Message number: 096

• Message text: Creation not possible; customer &1 is marked for deletion

What causes this issue?

You tried to carry out one of the following actions:
Adding a partner relationship containing a customer that is marked for
deletion.
Adding a partner relationship containing a vendor that is linked to a
customer marked for deletion.
You are not allowed to create a partner relationship containing a
customer that is marked for deletion.

System Response

The system did not create the partner relationship.

How to fix this error?

Remove the link to the customer in the vendor master, if applicable.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VHURL096 - Creation not possible; customer &1 is marked for deletion ?

  The SAP error message VHURL096 indicates that the creation of a certain object (like a sales order, delivery, etc.) is not possible because the customer specified (denoted by &1) is marked for deletion. This typically means that the customer record exists in the system but is flagged as inactive or deleted, preventing any new transactions from being processed for that customer.
  
  Cause:
  
  Customer Marked for Deletion: The customer has been marked for deletion in the customer master data. This can happen for various reasons, such as the customer no longer being active or a business decision to stop transactions with that customer.
  Data Integrity: The system is designed to maintain data integrity and prevent transactions from being processed for customers that are not valid or active.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Status:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area