How To Fix VF807 - Billing document &1: billed rebate &2: inactive record was changed.

SAP Error Message - Details

• Message type: E = Error

• Message class: VF - Billing

• Message number: 807

• Message text: Billing document &1: billed rebate &2: inactive record was changed.

What causes this issue?

When a rebate condition was inserted or deleted in the billing document,
another rebate condition for which final settlement has already been
effected was activated or deactivated (using condition exclusion, for
example).

System Response

When the changes are updated, the system does not differentiate between
open conditions and conditions that have been settled. In other words,
if the inactive indicator is changed, accruals and rebate bases are also
updated for conditions for which final settlement has been effected.

How to fix this error?

You can ignore this message or take account of the changes by using the
control run function for the relevant agreement (Logistics -> Sales and
Distribution -> Billing -> Rebate -> Rebate Settlement). The system then
creates an additional settlement for the difference accrued for the
agreement.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VF807 - Billing document &1: billed rebate &2: inactive record was changed. ?

  The SAP error message VF807 indicates that there is an issue with a billing document related to a rebate condition that has been marked as inactive. This typically occurs when a billing document is being processed, and the system detects that a rebate record associated with that document has been changed or is no longer active.
  Cause:
  
  Inactive Rebate Record: The rebate record that was previously active has been set to inactive, which means it can no longer be used for billing purposes.
  Changes to Rebate Conditions: Changes may have been made to the rebate conditions after the billing document was created, leading to inconsistencies.
  Data Consistency Issues: There may be inconsistencies in the data between the billing document and the rebate records in the system.
  
  Solution:
  
  Check Rebate Records: Review the rebate records associated with the billing document. Ensure that the rebate condition is active and valid for the billing period in question.
  Recreate or Adjust Billing Document: If the rebate record is indeed inactive, you may need to adjust the billing document or recreate it to ensure it aligns with the current active rebate conditions.
  Update Rebate Conditions: If the rebate conditions need to be updated, ensure that they are correctly configured and active in the system.
  Consult with SAP Support: If the issue persists, it may be beneficial to consult with SAP support or your internal SAP team to investigate further and resolve any underlying data issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like VK11 to maintain rebate conditions and VF02 to change billing documents.
  Rebate Configuration: Ensure that the rebate agreements are correctly configured in the system, including validity periods and conditions.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling rebate records.
  
  By following these steps, you should be able to resolve the VF807 error and ensure that your billing documents are processed correctly.