How To Fix VF355 - Billing via refund determination only.

SAP Error Message - Details

• Message type: E = Error

• Message class: VF - Billing

• Message number: 355

• Message text: Billing via refund determination only.

What causes this issue?

The inspection code and the reason for return allow billing via refund
determination only.

System Response

The document cannot be billed.

How to fix this error?

Use refund determination to bill the document.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VF355 - Billing via refund determination only. ?

  The SAP error message VF355 ("Billing via refund determination only") typically occurs in the context of billing documents in SAP, particularly when dealing with credit memos or refunds. This error indicates that the system is attempting to create a billing document (like a credit memo) that can only be processed through refund determination, which may not be set up correctly or is not applicable in the current context.
  Causes of VF355
  
  
  Incorrect Billing Type: The billing type used may not be appropriate for the transaction. For example, if you are trying to create a credit memo but the system expects a different type of billing document.
  
  
  Refund Determination Not Configured: The refund determination process may not be configured correctly in the system. This could involve missing settings in the pricing procedure or the billing type configuration.
  
  
  Missing Master Data: Required master data (like customer master data or material master data) may be incomplete or incorrect, leading to issues in processing the billing document.
  
  
  Document Flow Issues: There may be issues with the document flow, such as missing preceding documents (like sales orders or delivery documents) that are necessary for the billing process.
  
  
  Solutions to VF355
  
  
  Check Billing Type: Ensure that the billing type you are using is appropriate for the transaction. If you are processing a credit memo, make sure you are using the correct credit memo billing type.
  
  
  Review Configuration: Check the configuration settings for refund determination in the SAP system. This includes:
  
  Pricing procedures
  Billing type settings
  Condition types related to refunds
  
  
  
  Verify Master Data: Ensure that all relevant master data is complete and accurate. This includes:
  
  Customer master data
  Material master data
  Any other relevant data that may affect billing
  
  
  
  Document Flow Check: Review the document flow to ensure that all necessary preceding documents are present and correctly processed. This may involve checking sales orders, deliveries, or other related documents.
  
  
  Consult SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or solutions for this specific error message.
  
  
  Testing in a Sandbox Environment: If possible, replicate the issue in a sandbox environment to test different configurations or settings without affecting the production environment.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to troubleshoot and analyze billing documents.
  
  
  SAP Help Documentation: Refer to the official SAP Help documentation for detailed information on billing processes and error messages.
  
  
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  
  By following these steps, you should be able to identify the cause of the VF355 error and implement the necessary solutions to resolve it.