How To Fix VF354 - Billing via refund determination only, due to inspection split.

SAP Error Message - Details

• Message type: E = Error

• Message class: VF - Billing

• Message number: 354

• Message text: Billing via refund determination only, due to inspection split.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message VF354 - Billing via refund determination only, due to inspection split. ?

  The SAP error message VF354 ("Billing via refund determination only, due to inspection split") typically occurs in the context of billing documents when there is an issue related to the inspection split in the sales order or delivery. This error indicates that the system has detected an inspection split, which prevents the normal billing process from proceeding.
  Cause:
  
  Inspection Split: This error is primarily caused by the presence of an inspection split in the sales order or delivery. An inspection split occurs when the goods are subject to quality inspection, and the system has determined that the items cannot be billed in the usual manner due to quality control processes.
  Refund Determination: The system is set to handle billing through refund determination because the items involved in the billing process are not eligible for standard billing due to the inspection status.
  Configuration Issues: There may be configuration settings in the billing or quality management modules that are causing the system to treat the items as requiring special handling.
  
  Solution:
  
  Check Inspection Lot: Review the inspection lot associated with the sales order or delivery. Ensure that the inspection lot is completed and that the items have passed quality inspection.
  Review Billing Document: Check the billing document for any inconsistencies or issues that may be causing the error. Ensure that all necessary data is correctly entered and that there are no missing fields.
  Adjust Configuration: If the inspection split is not intended, review the configuration settings in the Quality Management (QM) module and the Sales and Distribution (SD) module. Ensure that the settings align with your business processes.
  Use Refund Process: If the items are indeed subject to refund determination, follow the appropriate process for handling refunds in your organization. This may involve creating a credit memo or processing a refund through the appropriate channels.
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific guidance on handling this error in your system environment.
  
  Related Information:
  
  Quality Management (QM): Understanding how quality management processes interact with sales and billing can help in diagnosing and resolving issues related to inspection splits.
  Sales and Distribution (SD): Familiarity with the sales order and billing processes in SAP SD can provide insights into how to manage billing documents effectively.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums and Communities: Engaging with SAP user communities or forums can provide insights from other users who may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP technical team or consult with SAP support for further assistance.