How To Fix VC_CLOUD_INTEGRATION002 - Creating access to Intelligent Product Selection service failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: VC_CLOUD_INTEGRATION - Messages for cloud integration

• Message number: 002

• Message text: Creating access to Intelligent Product Selection service failed.

What causes this issue?

Could not create the internal access object to access the Intelligent
Product Selection service. This might be either a malformed server URL
or bad login credentials in the associated communication system
settings.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Notify the administrator to check the communication arrangement settings
related to communication scenario SAP_COM_0572.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VC_CLOUD_INTEGRATION002 - Creating access to Intelligent Product Selection service failed. ?

  The SAP error message VC_CLOUD_INTEGRATION002 indicates that there was a failure in creating access to the Intelligent Product Selection (IPS) service. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting and resolving the issue.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the SAP system or in the cloud integration settings can lead to this error.
  Authorization Problems: The user or service account may not have the necessary permissions to access the IPS service.
  Network Connectivity: Issues with network connectivity between the SAP system and the cloud service can prevent successful access.
  Service Availability: The IPS service may be down or experiencing issues, leading to access failures.
  Incorrect Credentials: If the credentials used to access the IPS service are incorrect or have changed, this can result in an access failure.
  
  Solutions:
  
  
  Check Configuration:
  
  Review the configuration settings for the Intelligent Product Selection service in your SAP system.
  Ensure that all required parameters are correctly set.
  
  
  
  Verify Authorizations:
  
  Check the user roles and permissions for the account trying to access the IPS service.
  Ensure that the account has the necessary authorizations to access the service.
  
  
  
  Test Network Connectivity:
  
  Verify that there are no network issues preventing access to the IPS service.
  Use tools like ping or traceroute to check connectivity to the service endpoint.
  
  
  
  Service Status:
  
  Check the status of the Intelligent Product Selection service to ensure it is operational.
  You can refer to SAP's service status page or contact SAP support for updates.
  
  
  
  Update Credentials:
  
  If there have been changes to the credentials used for accessing the IPS service, update them in the configuration.
  Ensure that the credentials are valid and have not expired.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for Intelligent Product Selection for any specific configuration or troubleshooting steps related to your version.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the steps you have already taken.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered similar issues and can share their solutions.
  Updates and Patches: Ensure that your SAP system is up to date with the latest patches and updates, as these can sometimes resolve known issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to restore access to the Intelligent Product Selection service.