How To Fix VC_CLOUD_INTEGRATION004 - HTTP request to Intelligent Product Selection service failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: VC_CLOUD_INTEGRATION - Messages for cloud integration

• Message number: 004

• Message text: HTTP request to Intelligent Product Selection service failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VC_CLOUD_INTEGRATION004 - HTTP request to Intelligent Product Selection service failed. ?

  The SAP error message VC_CLOUD_INTEGRATION004 indicates that there was a failure in making an HTTP request to the Intelligent Product Selection (IPS) service. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes
  
  
  Network Issues: There may be connectivity problems between your SAP system and the IPS service. This could be due to firewall settings, proxy configurations, or general network outages.
  
  
  Service Availability: The IPS service might be down or undergoing maintenance. You can check the service status on the SAP Cloud Platform or relevant service status pages.
  
  
  Configuration Errors: Incorrect configuration settings in the SAP system for the IPS service can lead to failed requests. This includes incorrect URLs, authentication issues, or missing parameters.
  
  
  Authentication Issues: If the request requires authentication (e.g., OAuth tokens), ensure that the credentials are valid and have not expired.
  
  
  Request Format: The format of the HTTP request may not be compliant with what the IPS service expects. This could include incorrect headers, body content, or query parameters.
  
  
  Version Compatibility: Ensure that the version of the SAP system you are using is compatible with the version of the IPS service.
  
  
  Solutions
  
  
  Check Network Connectivity: Verify that your SAP system can reach the IPS service endpoint. You can use tools like ping or curl to test connectivity.
  
  
  Service Status Check: Visit the SAP Cloud Platform status page to check if the IPS service is operational. If it is down, you may need to wait until it is restored.
  
  
  Review Configuration: Go through the configuration settings in your SAP system for the IPS service. Ensure that the endpoint URL, authentication details, and any required parameters are correctly set.
  
  
  Validate Authentication: If your request requires authentication, ensure that you are using valid credentials. If using OAuth, check if the token is still valid and refresh it if necessary.
  
  
  Inspect Request Format: Review the HTTP request being sent to the IPS service. Ensure that it adheres to the expected format, including headers and body content.
  
  
  Consult Documentation: Refer to the official SAP documentation for the Intelligent Product Selection service to ensure that you are following the correct procedures and using the right API endpoints.
  
  
  Error Logs: Check the error logs in your SAP system for more detailed information about the failure. This can provide insights into what went wrong.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  Related Information
  
  SAP Help Portal: Access the SAP Help Portal for detailed documentation on the Intelligent Product Selection service.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  API Documentation: Review the API documentation for the IPS service to understand the expected request and response formats.
  
  By systematically addressing these potential causes and implementing the suggested solutions, you should be able to resolve the VC_CLOUD_INTEGRATION004 error.