How To Fix VC068 - No authorization for maintaining customers

SAP Error Message - Details

• Message type: E = Error

• Message class: VC - SD Customizing

• Message number: 068

• Message text: No authorization for maintaining customers

What causes this issue?

You do not have the necessary <GL:authorization>authorization</> for
displaying customer data.

How to fix this error?

If you need authorization, please contact the person in charge of
giving authorization in your company.
Authorization object: <DS:UO.F_KNA1_APP>F_KNA1_APP</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VC068 - No authorization for maintaining customers ?

  The SAP error message VC068, which states "No authorization for maintaining customers," typically indicates that the user attempting to perform a certain action related to customer data does not have the necessary authorizations assigned to their user profile. This can occur in various SAP modules, particularly in Sales and Distribution (SD) or Customer Relationship Management (CRM).
  Cause:
  
  Missing Authorizations: The user lacks the required authorization objects to maintain customer data. This could be due to missing roles or profiles in their user account.
  Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or action they are trying to perform.
  Authorization Object Restrictions: Specific authorization objects related to customer maintenance (e.g., KNA1, KNA2, etc.) may not be properly configured or assigned to the user.
  
  Solution:
  
  
  Check User Roles: Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user management transaction (e.g., SU01) and checking the roles assigned to the user.
  
  
  Review Authorization Objects: Identify the specific authorization objects that are required for maintaining customer data. Common authorization objects include:
  
  F_BKPF_BSA: Accounting Document
  F_KNA1_AKT: Customer Master Data
  F_KNA1_BSA: Customer Master Data (General)
  F_KNA1_VKA: Customer Master Data (Sales Area)
  
  You can use transaction SU53 to check the last authorization check and see which authorization object is missing.
  
  
  Modify Roles: If the user is missing the necessary authorizations, a security administrator or SAP Basis consultant should modify the user's roles or create a new role that includes the required authorizations.
  
  
  Testing: After making changes, have the user log out and log back in to ensure that the new authorizations take effect. Test the transaction again to confirm that the error is resolved.
  
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to customer maintenance include:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  
  
  Authorization Management: Understanding how to manage authorizations in SAP is crucial. Familiarize yourself with transactions like SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Authorization Check).
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing user roles and authorizations.
  
  If the issue persists after checking and updating the authorizations, it may be necessary to consult with your SAP security team or SAP support for further assistance.