How To Fix VC068 - No authorization for maintaining customers


VC068 - Overview

  • Message type: E = Error

  • Message class: VC - SD Customizing

  • Message number: 068

  • Message text: No authorization for maintaining customers

  • Show details Hide details
  • What causes this issue?

    You do not have the necessary <GL:authorization>authorization</> for
    displaying customer data.

    How to fix this error?

    If you need authorization, please contact the person in charge of
    giving authorization in your company.
    Authorization object: <DS:UO.F_KNA1_APP>F_KNA1_APP</>

    Error message extract from SAP system. Copyright SAP SE.


VC068 - Details

  • The SAP error message VC068, which states "No authorization for maintaining customers," typically indicates that the user attempting to perform a certain action related to customer data does not have the necessary authorizations assigned to their user profile. This can occur in various SAP modules, particularly in Sales and Distribution (SD) or Customer Relationship Management (CRM).
    
    Cause: Missing Authorizations: The user lacks the required authorization objects to maintain customer data. This could be due to missing roles or profiles in their user account. Role Configuration: The roles assigned to the user may not include the necessary permissions for the specific transaction or action they are trying to perform. Authorization Object Restrictions: Specific authorization objects related to customer maintenance (e.g., KNA1, KNA2, etc.) may not be properly configured or assigned to the user.
    Solution: Check User Roles: Verify the roles assigned to the user in the SAP system. This can be done by navigating to the user

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