How To Fix VC067 - No authorization for displaying customers

SAP Error Message - Details

• Message type: E = Error

• Message class: VC - SD Customizing

• Message number: 067

• Message text: No authorization for displaying customers

What causes this issue?

You do not have the necessary <GL:authorization>authorization</> for
displaying customer data.

How to fix this error?

If you need authorization, please contact the person in charge of
giving authorization in your company.
Authorization object: <DS:UO.F_KNA1_APP>F_KNA1_APP</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message VC067 - No authorization for displaying customers ?

  The SAP error message VC067, which states "No authorization for displaying customers," typically indicates that the user does not have the necessary permissions to view customer data in the SAP system. This can occur in various modules, particularly in Sales and Distribution (SD) or Customer Relationship Management (CRM).
  Cause:
  
  Missing Authorization Object: The user may not have the required authorization object assigned to their user profile. In SAP, access to various functionalities is controlled through authorization objects.
  Role Assignment: The user may not be assigned to the correct role that includes the necessary authorizations to view customer data.
  Profile Issues: The user’s profile may not be updated or may have been incorrectly configured.
  Client-Specific Settings: Sometimes, client-specific settings or restrictions can lead to authorization issues.
  
  Solution:
  
  
  Check User Roles:
  
  Go to transaction code SU01 (User Maintenance).
  Enter the user ID and check the roles assigned to the user.
  Ensure that the user has roles that include the necessary authorizations for customer display.
  
  
  
  Review Authorization Objects:
  
  Use transaction code SU53 immediately after encountering the error to see which authorization check failed.
  Look for authorization objects related to customer data, such as KNA1 (General Data in Customer Master) or KNA2 (Company Code Data in Customer Master).
  
  
  
  Modify Roles:
  
  If the user lacks the necessary authorizations, you may need to modify the roles or create a new role that includes the required authorizations.
  Use transaction code PFCG (Role Maintenance) to manage roles and authorizations.
  
  
  
  Consult with Security Team:
  
  If you do not have the necessary permissions to change roles or authorizations, contact your SAP security team or administrator for assistance.
  
  
  
  Testing:
  
  After making changes, have the user log out and log back in to ensure that the new authorizations take effect.
  Test the functionality again to confirm that the issue is resolved.
  
  
  
  Related Information:
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects for customer data. Common ones include:
  
  KNA1 - General Data in Customer Master
  KNA2 - Company Code Data in Customer Master
  KNA3 - Sales Area Data in Customer Master
  
  
  
  Transaction Codes:
  
  SU01 - User Maintenance
  PFCG - Role Maintenance
  SU53 - Display Authorization Check
  SUIM - User Information System (to analyze user authorizations)
  
  
  
  Documentation: Refer to SAP documentation or your organization’s internal guidelines for managing user roles and authorizations.
  
  
  By following these steps, you should be able to identify and resolve the authorization issue related to the VC067 error message.