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Message type: E = Error
Message class: VC - SD Customizing
Message number: 069
Message text: No display authorization for Customer & in Sales area & & &
You do not have the necessary <GL:authorization>authorization</> for
displaying data for customer &v1& in the sales area specified.
If you need authorization, please contact the person in charge of
giving authorization in your company.
Authorization object: <DS:UO.F_KNA1_BED>F_KNA1_BED</>
Error message extract from SAP system. Copyright SAP SE.
VC069
- No display authorization for Customer & in Sales area & & & ?The SAP error message VC069 indicates that a user does not have the necessary display authorization for a specific customer in a particular sales area. This error typically arises in the context of sales and distribution (SD) processes when a user attempts to access customer data without the appropriate permissions.
Cause:
- Authorization Issues: The user lacks the required authorization to view customer master data for the specified sales area.
- Missing Roles: The user may not have been assigned the correct roles or profiles that include the necessary authorizations.
- Sales Area Configuration: The sales area (which consists of the sales organization, distribution channel, and division) may not be properly configured or may not be included in the user's authorization profile.
Solution:
Check User Authorizations:
- Use transaction code SU53 immediately after encountering the error to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
- Review the user's roles and authorizations in transaction code SU01 (User Maintenance) or PFCG (Role Maintenance).
Assign Necessary Roles:
- If the user lacks the necessary roles, assign the appropriate roles that include display authorization for customer master data in the relevant sales area.
- Ensure that the roles are properly configured to include the necessary authorization objects, such as
V_KNA1_A
(Customer Master: General Data) andV_KNA1_D
(Customer Master: Sales Area Data).Consult with Security Team:
- If you do not have the necessary permissions to modify user roles, consult with your SAP security team or administrator to ensure that the user is granted the appropriate access.
Testing:
- After making changes to the user’s roles or authorizations, have the user log out and log back in to test if the issue is resolved.
Related Information:
V_KNA1_A
: Customer Master: General DataV_KNA1_D
: Customer Master: Sales Area DataBy following these steps, you should be able to resolve the VC069 error and ensure that the user has the necessary access to view customer data in the specified sales area.
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