How To Fix VC014 - ******** 015-099: Customer hierarchy **********************************

SAP Error Message - Details

• Message type: E = Error

• Message class: VC - SD Customizing

• Message number: 014

• Message text: ******** 015-099: Customer hierarchy **********************************

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message VC014 - ******** 015-099: Customer hierarchy ********************************** ?

  The SAP error message VC014 typically relates to issues with customer hierarchies in the SAP system, particularly in the context of sales and distribution (SD) or related modules. The error message format you provided suggests that it is indicating a problem with a specific customer hierarchy.
  Cause:
  The error message VC014 can occur due to several reasons, including:
  
  Missing Hierarchy Assignment: The customer may not be assigned to the required hierarchy level.
  Incorrect Hierarchy Structure: The hierarchy structure may not be correctly defined or may be incomplete.
  Data Inconsistencies: There may be inconsistencies in the customer master data or hierarchy data.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the customer hierarchy.
  Configuration Issues: The configuration settings for customer hierarchies in the SAP system may not be set up correctly.
  
  Solution:
  To resolve the VC014 error, you can take the following steps:
  
  
  Check Customer Hierarchy Assignment:
  
  Go to the customer master data and verify if the customer is correctly assigned to the appropriate hierarchy.
  Use transaction code XD03 (Display Customer) to check the hierarchy assignment.
  
  
  
  Review Hierarchy Structure:
  
  Ensure that the hierarchy structure is correctly defined in the system. You can check this using transaction code VDH1 (Create Customer Hierarchy) or VDH2 (Change Customer Hierarchy).
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any inconsistencies in the customer master data or hierarchy data. You can use transaction codes like SE16 to view the relevant tables.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify customer hierarchies. Check the user roles and authorizations in transaction code SU01.
  
  
  
  Configuration Review:
  
  Review the configuration settings for customer hierarchies in the SAP system. This may involve checking the settings in the SPRO (SAP Project Reference Object) configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more specific guidance related to customer hierarchies and the VC014 error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03, VDH1, VDH2, and SE16.
  SAP Notes: Check SAP Notes for any known issues or patches related to customer hierarchies and the VC014 error.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the VC014 error related to customer hierarchies in your SAP system.