How To Fix V_OPS_SE_SLS120 - Header level and item level reference document must not be same

SAP Error Message - Details

• Message type: E = Error

• Message class: V_OPS_SE_SLS - Proxy Messages for SalesOrder Services

• Message number: 120

• Message text: Header level and item level reference document must not be same

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message V_OPS_SE_SLS120 - Header level and item level reference document must not be same ?

  The SAP error message V_OPS_SE_SLS120 indicates that there is a conflict between the header level and item level reference documents in a sales order or related document. This typically occurs when the system detects that the reference document at the header level is the same as the reference document at the item level, which is not allowed.
  Cause:
  
  Reference Document Duplication: The error usually arises when the same document is referenced both at the header level and at the item level. For example, if a sales order is referencing another sales order as both the header and item reference, it will trigger this error.
  Configuration Issues: There may be configuration settings in the system that enforce this rule, which could be due to business logic or specific requirements in your organization.
  Data Entry Errors: Manual data entry errors can lead to incorrect references being set at both levels.
  
  Solution:
  
  Check References: Review the sales order or document in question. Ensure that the reference document at the header level is different from the reference document at the item level.
  Correct the Document References: If you find that the references are indeed the same, update the item level reference to point to a different document that is appropriate for that item.
  Consult Configuration: If this error is unexpected, consult with your SAP configuration team to understand if there are specific settings that enforce this rule and whether they can be adjusted based on your business needs.
  Data Validation: Implement validation checks in your data entry processes to prevent this error from occurring in the future.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to review and modify the sales order.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, SAP releases updates that address specific error messages or behaviors.
  Documentation: Review SAP documentation or help files related to sales order processing and reference documents for more detailed information on how references should be structured.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further investigation.