How To Fix V_OPS_SE_SLS122 - SalesDocument &1 is not a CustomerReturn and cannot be processed

SAP Error Message - Details

• Message type: E = Error

• Message class: V_OPS_SE_SLS - Proxy Messages for SalesOrder Services

• Message number: 122

• Message text: SalesDocument &1 is not a CustomerReturn and cannot be processed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message V_OPS_SE_SLS122 - SalesDocument &1 is not a CustomerReturn and cannot be processed ?

  The SAP error message V_OPS_SE_SLS122 indicates that the sales document you are trying to process is not recognized as a Customer Return. This typically occurs in scenarios where the system expects a specific type of sales document (like a Customer Return) but receives a different type (like a standard sales order or another document type).
  Cause:
  
  Document Type Mismatch: The sales document you are trying to process is not of the type that the system expects for the operation you are performing. For example, if you are trying to process a return but the document is a standard sales order, this error will occur.
  Configuration Issues: The system may not be configured correctly to recognize the document type as a Customer Return.
  Incorrect Transaction Code: You might be using a transaction code that is not intended for processing Customer Returns.
  
  Solution:
  
  Check Document Type: Verify the type of the sales document you are trying to process. Ensure that it is indeed a Customer Return (typically document type RE).
  Use Correct Transaction: Make sure you are using the correct transaction code for processing Customer Returns. For example, use transaction code VA01 for creating a return order.
  Review Configuration: If you have access to configuration settings, check the settings for sales document types in the Sales and Distribution (SD) module. Ensure that the document type is correctly set up to be processed as a Customer Return.
  Consult Documentation: Refer to SAP documentation or your organization's internal documentation for specific guidelines on processing Customer Returns.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP SD, such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order).
  Sales Document Types: Understand the different sales document types in SAP and their purposes. Common types include:
  
  OR: Standard Order
  RE: Return Order
  CR: Credit Memo Request
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.