How To Fix V4185 - Customer material &1: The order has a different currency

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 185

• Message text: Customer material &1: The order has a different currency

What causes this issue?

Order &V2& (the customer purchase order number) for customer material
&V1& has the currency &V3&. The currency from the billing document sent
in by the customer is &V4&.

System Response

The system terminates processing of the intermediate document (IDoc).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V4185 - Customer material &1: The order has a different currency ?

  The SAP error message V4185, which states "Customer material &1: The order has a different currency," typically occurs in the context of sales order processing. This error indicates that there is a mismatch between the currency of the customer material and the currency of the sales order. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Currency Mismatch: The currency defined for the customer material (e.g., in the material master or customer master) does not match the currency of the sales order.
  Customer Master Data: The currency set in the customer master record may differ from the currency used in the sales order.
  Material Master Data: The currency defined in the material master for the specific customer may not align with the order currency.
  Sales Area Configuration: The sales area configuration may have different currency settings that lead to this mismatch.
  
  Solutions:
  
  
  Check Customer Material Data:
  
  Go to the customer material information record (CMIR) and verify the currency settings. Ensure that the currency matches the sales order currency.
  
  
  
  Review Customer Master Data:
  
  Check the customer master record (transaction code XD03 or VD03) to confirm the currency settings. If necessary, update the currency to match the sales order.
  
  
  
  Verify Sales Order Currency:
  
  Review the sales order (transaction code VA03) to confirm the currency used. If the order currency is incorrect, you may need to create a new sales order with the correct currency.
  
  
  
  Material Master Data:
  
  Check the material master record (transaction code MM03) for the specific customer and ensure that the currency settings are correct.
  
  
  
  Sales Area Configuration:
  
  If the issue persists, check the sales area configuration in the SAP system to ensure that the currency settings are consistent across all relevant areas.
  
  
  
  Consult with Finance Team:
  
  If there are complexities related to currency conversion or financial implications, consult with your finance team to ensure compliance with financial policies.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  VA03: Display Sales Order
  XD03: Display Customer Master
  MM03: Display Material Master
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to sales order processing and currency settings for further insights.
  
  By following these steps, you should be able to identify and resolve the issue causing the V4185 error message in SAP.