How To Fix V4184 - Customer material &1: The transmitted order is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 184

• Message text: Customer material &1: The transmitted order is invalid

What causes this issue?

The order referred to in the customer invoice for customer material
&V1& is different from the order determined by the system from the
delivery:
The system determined external order number &V2&, and internal order
&V3&
The external order number from the intermediate document (IDoc) is &V4&

System Response

The system terminates processing of the IDoc.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V4184 - Customer material &1: The transmitted order is invalid ?

  The SAP error message V4184, which states "Customer material &1: The transmitted order is invalid," typically occurs in the context of sales order processing, particularly when dealing with customer-specific materials or configurations. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Invalid Customer Material Number: The customer material number specified in the order may not be valid or may not exist in the system.
  Material Status: The material may be blocked for sales or may not be available for the customer due to status settings.
  Sales Area Configuration: The sales area (Sales Organization, Distribution Channel, Division) may not be correctly configured for the customer or material.
  Missing Master Data: Required master data (like customer master, material master, or pricing conditions) may be missing or incomplete.
  Incompatible Configuration: If the material is a configurable product, the configuration may not meet the requirements set for the customer.
  Order Type Issues: The order type being used may not be valid for the customer or the material.
  
  Solutions:
  
  Verify Customer Material Number: Check if the customer material number is correctly entered and exists in the system. You can do this by looking it up in the material master.
  Check Material Status: Ensure that the material is not blocked for sales and is available for the customer. You can check this in the material master data.
  Review Sales Area Configuration: Confirm that the sales area is correctly set up for the customer and the material. This includes checking the sales organization, distribution channel, and division.
  Complete Master Data: Ensure that all necessary master data is complete and correctly maintained. This includes customer master data, material master data, and any relevant pricing conditions.
  Validate Configuration: If the material is configurable, ensure that the configuration meets the requirements for the customer. Check the configuration settings and options.
  Check Order Type: Make sure that the order type being used is appropriate for the transaction and is allowed for the customer and material.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like MM03 (Display Material), VD03 (Display Customer), and VA03 (Display Sales Order) to check the relevant data.
  SAP Notes: Look for SAP Notes related to this error message for any specific patches or updates that may address known issues.
  Debugging: If you have access to debugging tools, you can analyze the program logic to identify where the validation fails.
  Consult Documentation: Review SAP documentation or help files for more detailed information on sales order processing and error handling.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in sales and distribution (SD) to further investigate the problem.