How To Fix V4174 - Customer material &1: The sales unit is different

V4174 - Overview

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 174

• Message text: Customer material &1: The sales unit is different

What causes this issue?

The sales unit of measure &V2& is different from the one sent in
document &V3& by the customer for customer material &V1&.

System Response

The system terminates processing of the intermediate document (IDoc).

How to fix this error?

Correct the unit of measure in the IDoc and process the IDoc again.

Error message extract from SAP system. Copyright SAP SE.

V4174 - Details

• The SAP error message V4174, which states "Customer material &1: The sales unit is different," typically occurs in the context of sales order processing or when creating a sales document. This error indicates that there is a mismatch between the sales unit defined for the customer material and the sales unit defined in the material master or sales document.
  
  Cause:
  
  Mismatch in Sales Units: The sales unit defined for the customer material (specific to the customer) does not match the sales unit defined in the material master or the sales order.
  Customer-Specific Material: The customer material number may have been set up with a different sales unit than what is defined in the material master.
  
  Configuration Issues: There may be configuration issues in the material master or customer master data that lead to this discrepancy.
  
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the material master (transaction code MM03) and check the sales unit defined for the material.
  Ensure