How To Fix V4174 - Customer material &1: The sales unit is different

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 174

• Message text: Customer material &1: The sales unit is different

What causes this issue?

The sales unit of measure &V2& is different from the one sent in
document &V3& by the customer for customer material &V1&.

System Response

The system terminates processing of the intermediate document (IDoc).

How to fix this error?

Correct the unit of measure in the IDoc and process the IDoc again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V4174 - Customer material &1: The sales unit is different ?

  The SAP error message V4174, which states "Customer material &1: The sales unit is different," typically occurs in the context of sales order processing or when creating a sales document. This error indicates that there is a mismatch between the sales unit defined for the customer material and the sales unit defined in the material master or sales document.
  Cause:
  
  Mismatch in Sales Units: The sales unit defined for the customer material (specific to the customer) does not match the sales unit defined in the material master or the sales order.
  Customer-Specific Material: The customer material number may have been set up with a different sales unit than what is defined in the material master.
  Configuration Issues: There may be configuration issues in the material master or customer master data that lead to this discrepancy.
  
  Solution:
  
  
  Check Material Master Data:
  
  Go to the material master (transaction code MM03) and check the sales unit defined for the material.
  Ensure that the sales unit matches the sales unit defined for the customer material.
  
  
  
  Check Customer Material Info Record:
  
  Use transaction code ME11 or ME12 to check the customer material info record.
  Verify that the sales unit for the customer material matches the sales unit in the material master.
  
  
  
  Update Customer Material Info Record:
  
  If there is a mismatch, you may need to update the customer material info record to ensure that the sales unit is consistent with the material master.
  
  
  
  Review Sales Order:
  
  If the error occurs during sales order creation, review the sales order line items to ensure that the correct customer material and sales unit are being used.
  
  
  
  Consult with Configuration Team:
  
  If the issue persists, consult with your SAP configuration team to review the settings related to sales units and customer material assignments.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  MM03: Display Material Master
  ME11: Create Info Record
  ME12: Change Info Record
  VA01: Create Sales Order
  VA02: Change Sales Order
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  Documentation: Review SAP documentation related to material management and sales order processing for further insights into how sales units are defined and managed.
  
  
  By following these steps, you should be able to identify and resolve the cause of the V4174 error message in SAP.