How To Fix V4172 - Customer material &1: The billed item does not exist

V4172 - Overview

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 172

• Message text: Customer material &1: The billed item does not exist

What causes this issue?

Customer material &V1& (material &V2&) sent in by the customer does not
exist in the referenced document &V3& (document category &V4&).

System Response

The system uses an external document as reference for this billing
item.

How to fix this error?

Inform your customer of the error so that they can send a credit memo
for quantity corrections.

Error message extract from SAP system. Copyright SAP SE.

V4172 - Details

• The SAP error message V4172, which states "Customer material &1: The billed item does not exist," typically occurs in the context of billing and sales order processing. This error indicates that the system cannot find a billed item associated with the specified customer material number. Here are the potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Billing Document: The billing document for the specified customer material may not exist or may have been deleted.
  Incorrect Customer Material Number: The customer material number provided may be incorrect or not properly maintained in the system.
  Sales Order Issues: The sales order related to the billing document may not have been processed correctly, or the item may not have been billed.
  Data Inconsistency: There may be inconsistencies in the data between the sales order, delivery, and billing documents.
  Authorization Issues: The user may not have the necessary authorizations to view or process the billing document.
  
  Solutions:
  
  Check Billing