How To Fix V4173 - Customer material &1: The system could not determine a material

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 173

• Message text: Customer material &1: The system could not determine a material

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message V4173 - Customer material &1: The system could not determine a material ?

  The SAP error message V4173, which states "Customer material &1: The system could not determine a material," typically occurs in the context of sales and distribution (SD) when the system is unable to find a material that corresponds to a specific customer material number. This can happen for several reasons, and here are some common causes, solutions, and related information:
  Causes:
  
  Missing Material Master Data: The material number that corresponds to the customer material number may not exist in the system.
  Incorrect Customer Material Number: The customer material number entered may be incorrect or not properly maintained in the system.
  Customer-Material Info Record: There may be no customer-material info record created for the specific customer and material combination.
  Data Inconsistency: There could be inconsistencies in the data, such as missing links between the customer and the material.
  Sales Organization/Distribution Channel Issues: The material may not be available for the specific sales organization or distribution channel being used.
  
  Solutions:
  
  Check Material Master: Verify that the material exists in the material master. You can do this by using transaction code MM03 to display the material.
  Verify Customer Material Number: Ensure that the customer material number is correctly entered and matches the expected format.
  Create/Update Customer-Material Info Record: If the customer-material info record does not exist, create it using transaction code VD51 (Create Customer-Material Info Record) or update it using VD52 (Change Customer-Material Info Record).
  Check Sales Organization and Distribution Channel: Ensure that the material is assigned to the correct sales organization and distribution channel. You can check this in the material master data.
  Review Configuration: If the issue persists, review the configuration settings related to sales and distribution to ensure that everything is set up correctly.
  
  Related Information:
  
  Transaction Codes:
  
  MM03: Display Material Master
  VD51: Create Customer-Material Info Record
  VD52: Change Customer-Material Info Record
  VD53: Display Customer-Material Info Record
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  Documentation: Review SAP documentation for sales and distribution processes to understand how customer-material relationships are managed.
  
  By following these steps, you should be able to identify the cause of the error and implement the appropriate solution. If the problem persists, it may be necessary to consult with your SAP support team or a functional consultant for further assistance.