How To Fix V4169 - Customer material &1: The system did not find the transferred delivery

SAP Error Message - Details

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 169

• Message text: Customer material &1: The system did not find the transferred delivery

What causes this issue?

The customer specified delivery &V2& as reference for customer material
&V1&. This delivery does not exist.

System Response

The system will use the external delivery document as reference for
this billing item.

How to fix this error?

Inform your customer of the error so that they can send a credit memo
for quantity corrections.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V4169 - Customer material &1: The system did not find the transferred delivery ?

  The SAP error message V4169 indicates that the system could not find the transferred delivery for a specific customer material. This error typically occurs in the context of sales and distribution processes, particularly when dealing with customer-specific materials or when processing deliveries.
  Cause:
  
  Missing Delivery Document: The delivery document that is supposed to be associated with the customer material does not exist in the system.
  Incorrect Customer Material Number: The customer material number provided may not be correctly linked to any existing delivery.
  Data Transfer Issues: There may have been issues during the data transfer process, leading to incomplete or missing information.
  Configuration Issues: The system may not be properly configured to recognize the relationship between the customer material and the delivery.
  Document Status: The delivery document may be in a status that prevents it from being accessed or recognized by the system.
  
  Solution:
  
  Verify Delivery Document: Check if the delivery document exists in the system. You can do this by using transaction codes like VL03N (Display Outbound Delivery) to see if the delivery is present.
  Check Customer Material Number: Ensure that the customer material number is correctly entered and exists in the system. You can verify this in the material master data.
  Review Data Transfer: If the error occurred during a data transfer process (e.g., EDI), check the logs for any errors or issues that may have occurred during the transfer.
  Configuration Check: Review the configuration settings related to customer materials and deliveries in the SAP system. Ensure that the necessary links and settings are correctly established.
  Document Status Review: Check the status of the delivery document to ensure it is not blocked or in a status that prevents it from being processed.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP Notes can provide patches or additional guidance on resolving specific issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VL03N (Display Outbound Delivery), VA03 (Display Sales Order), and MM03 (Display Material).
  SAP Documentation: Refer to SAP Help documentation for detailed information on sales and distribution processes, customer materials, and delivery management.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the system configuration and data integrity.