How To Fix V4169 - Customer material &1: The system did not find the transferred delivery

V4169 - Overview

• Message type: E = Error

• Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)

• Message number: 169

• Message text: Customer material &1: The system did not find the transferred delivery

What causes this issue?

The customer specified delivery &V2& as reference for customer material
&V1&. This delivery does not exist.

System Response

The system will use the external delivery document as reference for
this billing item.

How to fix this error?

Inform your customer of the error so that they can send a credit memo
for quantity corrections.

Error message extract from SAP system. Copyright SAP SE.

V4169 - Details

• The SAP error message V4169 indicates that the system could not find the transferred delivery for a specific customer material. This error typically occurs in the context of sales and distribution processes, particularly when dealing with customer-specific materials or when processing deliveries.
  
  Cause:
  
  Missing Delivery Document: The delivery document that is supposed to be associated with the customer material does not exist in the system.
  Incorrect Customer Material Number: The customer material number provided may not be correctly linked to any existing delivery.
  Data Transfer Issues: There may have been issues during the data transfer process, leading to incomplete or missing information.
  
  Configuration Issues: The system may not be properly configured to recognize the relationship between the customer material and the delivery.
  Document Status: The delivery document may be in a status that prevents it from being accessed or recognized by the system.
  
  
  Solution:
  
  Verify Delivery Document: Check if the delivery document exists in the system. You can