Message type: E = Error
Message class: V4 - Nachrichten Verkauf (Variable Meldungen und EDI-Meldungen)
Message number: 168
Message text: The pickup date should only be changed in agreement with the customer
You have changed the pick-up date from &V1& to &V2&.
Because the pick-up date has been specified by the customer, it should
only be changed in agreement with the customer and the customer's
forwarding agent.
Error message extract from SAP system. Copyright SAP SE.
The SAP error message V4168, "The pickup date should only be changed in agreement with the customer," typically occurs in the context of sales and distribution processes, particularly when dealing with delivery dates and logistics. This error indicates that the system is preventing a change to the pickup date of a delivery or shipment because it may affect the agreement with the customer.
Cause: Contractual Agreement: The pickup date is often part of a contractual agreement with the customer. Changing it without their consent could lead to dissatisfaction or breach of contract. System Configuration: The SAP system may be configured to enforce strict rules regarding changes to delivery dates to ensure compliance with customer agreements. Status of the Order: The order may be in a status that does not allow changes to the pickup date, such as being already processed or confirmed.
Solution: Consult with the Customer: Before making any changes to the pickup date, communicate
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