How To Fix V2440 - Only enter down payment cancellation &1 with the down payment request

SAP Error Message - Details

• Message type: E = Error

• Message class: V2 - Kopierfunktionen der Verkaufsbelegbearbeitung

• Message number: 440

• Message text: Only enter down payment cancellation &1 with the down payment request

What causes this issue?

You have selected a down payment reversal as the billing type.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can only process a down payment reversal if you have first posted a
down payment request in Financial Accounting.
It is not permitted that the value of the down payment reversal exceed
the value of the down payment request.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message V2440 - Only enter down payment cancellation &1 with the down payment request ?

  The SAP error message V2440, which states "Only enter down payment cancellation &1 with the down payment request," typically occurs in the context of managing down payments in the SAP system, particularly in the Sales and Distribution (SD) module. This error indicates that a down payment cancellation is being attempted without a corresponding down payment request.
  Cause:
  The error arises when:
  
  A user tries to process a down payment cancellation (e.g., using transaction codes like F-39 or similar) without having a valid down payment request associated with it.
  The system expects that any cancellation of a down payment should be linked to an existing down payment request, which is not found in the system.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Verify Down Payment Request: Check if there is a valid down payment request associated with the down payment you are trying to cancel. You can do this by:
  
  Navigating to the relevant transaction (e.g., FBL5N for customer line items) and searching for the down payment request.
  Ensuring that the down payment request exists and is in the correct status.
  
  
  
  Use Correct Transaction: Make sure you are using the correct transaction code for down payment cancellation. The transaction should be specifically for canceling down payments and should reference the original down payment request.
  
  
  Check Document Flow: Review the document flow to ensure that the down payment request and the down payment are correctly linked. You can do this by checking the document flow in the sales order or the customer account.
  
  
  Consult with Finance Team: If you are unsure about the down payment request or the cancellation process, consult with your finance or accounting team to ensure that the correct procedures are being followed.
  
  
  SAP Notes and Support: If the issue persists, consider checking SAP Notes for any known issues or patches related to this error. You can also reach out to SAP support for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  F-39: Down Payment Cancellation
  FBL5N: Customer Line Item Display
  VA01/VA02: Create/Change Sales Order (to check down payment requests linked to sales orders)
  
  
  
  Documentation: Review SAP documentation or user manuals related to down payments in the Sales and Distribution module for more detailed guidance on handling down payments and cancellations.
  
  
  User Roles and Authorizations: Ensure that you have the necessary authorizations to perform down payment cancellations in the system.
  
  
  By following these steps, you should be able to resolve the V2440 error and successfully process down payment cancellations in SAP.