How To Fix V2441 - Milestone billing plan does not allow the use of credit memos

V2441 - Overview

• Message type: E = Error

• Message class: V2 - Kopierfunktionen der Verkaufsbelegbearbeitung

• Message number: 441

• Message text: Milestone billing plan does not allow the use of credit memos

What causes this issue?

When you use a credit memo type with SD document category #O# as the
default billing type in a milestone billing plan, please note that the
respective value of this credit memo date is not recognized as such by
the system when calculating the billing plan values. This results in
incorrect value updates in CO, CO-PA, VIS, BW, PSM-FM, Credit
Management, and Payment Cards. It is also NOT possible to determine the
remaining billing value with billing plan rule #3# (Final Invoice).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Only use this credit memo type if you are aware of the above mentioned
restrictions.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

V2441 - Details

• The SAP error message V2441, which states "Milestone billing plan does not allow the use of credit memos," typically occurs in the context of billing processes, particularly when dealing with milestone billing plans in SAP SD (Sales and Distribution). This error indicates that the system is configured in such a way that credit memos cannot be processed for a billing document that is based on a milestone billing plan.
  
  Cause:
  
  Milestone Billing Plan Configuration: The milestone billing plan is designed to allow billing at specific milestones in a project or contract. In this configuration, the system does not permit credit memos because it expects that billing is tied to specific project milestones.
  Billing Document Type: The billing document type associated with the milestone billing plan may not allow credit memos. This is often a configuration setting in the SAP system.
  Contractual Agreements: The terms of the contract or agreement may specify that credit memos